Looking towards a new naming-convention for the wave of web/software-services

web20.jpgUntil now, we have all been happy (and confused) about web 2.0. What is it built on? Ajax, Flash,Silverlight, Air, Php? Is it a platform or is it an app? And, what the hell is it?

Tim O’Reilly has done his best to build upon his original naming of the phenomenon Web 2.0. According to him, Web 2.0 is… well read his paragraph-long definition here, and can be split into following characteristics. To me it still seems very abstract, so let’s discuss the points, one by one.

  • First, platform. This means that web-based technology can be used to launch a range new applications, allowing developers to build on top of it and earn money too. This is happening, e.g. Facebook, though monetarily, only in a minority of 2.0 apps.
  • Second, data, which means the information created by users and about users, which can be leveraged in applications. Again, happening, though only partially. Users own some data, other data created by them is owned by the site, e.g. Digg.
  • Third, participation as a basis for an application. Again happening. eBay has no value without sellers and buyers.
  • Fourth, “open source” development. Slowly happening, though there is still no clear business-model and much resistance to it. You could see the blogosphere as a bad example, and Facebook as a good one.
  • Fifth, content-based business models. Eh… there’s a lot of content, a lot of noise, very few business models based on it. You could argue that this has been newspapers’ business-model for 100 years and look where they are now.
  • Sixth, perpetual development of applications. That means that an application is continuously improving, which is clearly happening across the scale.
  • Seventh, software above single devices, the merging of desktop and web, or perhaps leaving behind the desktop all together. So far this has been fairly one-way, from desktop to web. But there are some great examples, particularly in the SAAS-sphere.
  • Eight, early adopters. This was perhaps the case in 2004, but I think application-developers are seeing a slow-down as supply is clearly exceeding any possible demand.

The web is fragmented, very much so. We have productivity apps, which can be split into a number of segments, we have the media, we have e-commerce, we have communication, etc. So really, what we are looking at is the evolution of applications, based on various technologies, and which can be segregated into a number of fields: Work 2.0, Media 2.0, Commerce 2.0, and Communication 2.0.

And by separating functions, it becomes easier whether there is true evolution, by which I mean the transition towards a new platform. This, however, also means that it must also be sustainable, an important point to keep in mind.

Work 2.0

What this includes are technological tools which enable humans to increase their productivity. And really, this can again be segmented into fields like word processing 2.0; accounting 2.0; graphics 2.0; etc. The real question is, have we evolved in that domain?

If you look at how people are being productive, the answer is yes and no. Due to the shift of “work” apps from the desktop to the web, you see a number of people shifting their work-area to the web also. However, there is still a barrier between the desktop, which I define as offline-use, and the online web, as there is no ubiquitous internet, nor are there many web-apps which comfortably work on the desktop or other devices either. What we are also seeing is that text-based applications do best in the web-sphere, but anything dependant on CPU or processor-speed (graphics or computation) is still largely restricted to desktop-usage.

Media 2.0

We are clearly seeing a shift here, which started with web-publishing of text, to pictures, to audio, to video. The shift becomes all that much more apparent if you look at the way media 1.0 is dealing with this: Lawsuits and DRM from Hollywood and Record-companies; newspapers shutting down; and many media 1.0 businesses shifting to online business models. And while there clearly is a future for media 2.0, very few “independents” are making any real money from it.

Commerce 2.0

This is clearly the winner, at least in terms of revenue. So much so, that a 3.0 stage is sure to follow soon. It’s not universal, but business models like eBay (which I would define as 2.0) lead to a shift of second-hand goods-trading from off-line to online. Books (Amazon) saw a similar movement. Electronics also. E-commerce as a platform for individuals is doing particularly well.

Where we need an evolution is in terms of interactive goods, i.e. fashion and fresh food, which will require some out of the box thinking, beyond the web-desktop paradigm, but towards the “real world”-web-”real world” paradigm. A great example is the recent announcement of buying songs played in Starbucks through iTunes in real-time; which clearly asks for an expansion to concerts and other environments, as well as similar usage-mechanisms with other types of products.

Communication 2.0

Primarily being designed as a communication platform, the web clearly shines and is growing in this regard. From e-mail to messaging, to voip to video-oip. Facebook is a clear evolution here as well, allowing for a rich environment for people to interact, beyond text, voice, video. Some people would argue Twitter is part of this, I would classify this as rss 3.0 and thus media.

So, can you come up with other segments in which there has been or needs to be an evolutionary leap, and which can be achieved by leveraging the advantages the internet provides?

Related posts:

  1. Microsoft IDEAS software startups web 2.0-style
  2. The Poor Man’s Business Model—How Out-of-the-Box thinking can generate tremendous value for customers
  3. Creating relevance in a complex world
  4. Client software vs. SaaS = Car vs. Subway
  5. Catching up on software and entrepreneurship books

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8 Responses to “Looking towards a new naming-convention for the wave of web/software-services”

  1. Jeremy Fain says:

    What about Software + Service?

  2. hmm, that’s a little vague Jeremy. I know you wrote about SaaS a little before (same as S+S?), but what I mean is segmentation of “software” or “websoftware” into “function,” after which it’s easier to see if there has been an evolutionary leap in “technology” in that field.

    So when I ask, what other (sub-)segments are there, I really ask what other functions are there.

    With umbrella-words like web2.0, etc. it’s too easy to generalise that the web/software has evolved, while my point is that this is not the case for every type of web/software-application. Because I define evolution as transition to a sustainable platform, I don’t see every evolution in software as necessarily sustainable yet (e.g. lack of good business models in media and perhaps communication (e.g. see latest eBay announcement about Skype); technological barriers in productivity-apps, etc.).

    If, alternatively (I have to read a lot from your 5 words), you are speaking that S+S is a form of an technology leap, then you are correct. I see that this is very much ingrained into the 8 characteristics of “web2.0,” mentioned above, namely: software above single devices, perpetual development, participation/data/content as a basis for applications, platform and perhaps open source.

  3. Jeremy Fain says:

    Sorry Vince, I should’ve told you more about S+S.

    Software + Service is not SaaS. It’s not software either. It’s a combination of client applications and online services. Here are a few examples:

    - iTunes (client software that allows you to play music when not connected to a network; music shop in the cloud)

    - Gmail + Google Gears (Gmail is an online email service; Google Gears a downloadable app that allows you to work offline on emails)

    - Salesforce (online CRM tool + client version)

    - MS Dynamics CRM (hosted access + integration with Outlook)

    - Exchange Server

    - etc.

    So it’s not really a technology leap. I would say it tends to look rather like where the web is heading towards rather than a full SaaS or full client software world.

    Anticipating what you are going to ask me: yes, I should write a blog post about S+S :)

  4. Yes you should. :) And thanks for clarifying it.

  5. Vincent, I was hoping your post was about stupid web 2.0 names (I blame flickr, even though its name isn’t that stupid but it began the trend). Anyway, I was pleasantly surprised that it was about another important question.

    Jeremy, the concept S+S is interesting. Many people seem to believe that Web2.0 is something that you can only use through web browser (on your computer or phone). I had never thought of iTunes as something that provides a service, but now that I (finally) bought an album (non-DRM, yeah!) I start to get it. These same people probably believe that we’d start to use web browser to use all applications, but that’s nonsense.

    I don’t see S+S as a technlogoy leap, it’s just the ever-continuing fight between fat and thin clients. Right now the development seems to be to service-thin clients?

  6. Me write about stupid stuff? Come on! :) And thanks, Kari. You’re the first person to say anything about the content of my post. I have a feeling it shot by everyone else…

    This thin/fat-client/S+S discussion is a little out of my skill-level, so I’ll leave you smart people to discuss it, perhaps in a future post written by Jeremy? ;)

    I want to come back to my topic in future posts, discussing the principles of innovation and business behind work/media/commerce/communication (web)software in greater depth, particularly focussed on the sustainability of current development in these fields.

    But a little teaser. Tonight, we’ll be introducing a new blogger on Tech IT Easy.. keep the page on refresh :)

  7. [...] But what is OBA (see links here, and here, and here, and here)? What is S+S (see my quick explanation to Vincent here)? [...]

  8. [...] — Vincent van Wylick @ 9:09 pm Well, you didn’t think I was going to leave it at my last post, did you? In my previous post, I asked whether there has been trully substainable innovation in [...]

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