Is 2008 the year of instant communication nirvana?
On the web, 2007 was the year of the social web. Things like Facebook and Twitter have accelerated the way people can interact socially even at a distance. It’s a bit obvious to say that our possibilities to communicate will only get better next year. Internet is a communication network beneath it all.
Innovation isn’t about copying and yet no doubt we’ll see copies of aforementioned services in 2008. This of course depends on how the US economy and therefore VC funds will hold up. As we have seen before, changes are quick and some of the huge web properties might end up irrelevant next year. Will something like OpenSocial really matter? We’ll see.
Below all this Facebook SaaS Web as a cloud ideology, there’s an undercurrent that I find very interesting. As I wrote in October when Google bought Jaiku, XMPP/Jabber/Google Talk is a technology to watch for. Since the acquisition, we haven’t heard much about Google’s plans for Jaiku. As I also wrote, I think it was the technology they were after, not the service itself. Could a social notification system built on RSS feeds, mobile phones and XMPP somehow fit Google’s strategy?
Google has strongly positioned GTalk as the communications platform across its many services. GTalk has been integrated for a while in GMail and to some extent this is similar what you get in Yahoo Mail/Messenger and Microsoft Live Mail/Messenger. You might have read about Google’s recent poorly received integration of GTalk into Google Reader. You may have noticed that Google Docs now offer collaboration through Google Talk. There’s even GTalk integration in Orkut and my sources tell me more is on the way. Even YouTube has availability information of people watching the same video as you (This isn’t probably based on XMPP, but could be?).
Because of their closed nature, MSN/Live Messenger, AIM or Yahoo Messenger cannot leverage their networks outside their own properties. Google Talk users can interact (to some extent) with any XMPP user and other developers can create services for Google Talk users. This is important in a world that is not desktop-bound, but where services and applications are in the web cloud.
For some time XMPP had the problem that it was too ahead of its time and could not compete with the big players. Social web and Google has changed these. Now Live Messenger is playing catch-up with upcoming features like “Multiple points of presence support”, which is something essential to the XMPP-protocol. Microsoft could overthrow other players in the IM market through distributing Messenger with their operating system, like they did with Internet Explorer. The rules of the game have changed on the web and Google has realized they can be the next IM king by integrating their solution everywhere they can. They can introduce Google Talk to anyone with a Gmail account and without any download.
If it isn’t clear enough from above, what I predict to continue in 2008 is integration of IM or instant communication on the web. We won’t see one unified network to rule them all or anything like it. We’ll see advances to a future telecom operators and their ads would want to us believe is today. Yet they’re the ones stonewalling the development of internet on mobile phones. In reality, they are defending their networks against their Internet and web-based rivals. We won’t see iPhone or Android making a big impact on the mobile market, not yet.
What I hope is that devices like Apple’s iPhone & iPod Touch and platforms like Google’s Android will make SMS obsolete preferably through something open and web-friendly like XMPP and not something cooked-up by telecom operators. Microsoft is already offering Live Messenger on mobiles, but these are deals with telecom operators. My hope lies with Google and Nokia in this one. (See for example Nokia’s Gizmo client for S60. Coincidentally, Gizmo uses XMPP for IM.)
And yes, I’m predicting an instant communication nirvana even though my contact list is still mostly empty.










