wireless GOs and killing details
To go from Atlanta to Athens you either drive (Athens, GA USA) or take a few planes (Athens Greece). If you belong to the second category you might feel a bit internet-sick and try to explore your options to connect.
I was like a child in candyshop to discover that in the US you can actually get onflight wireless internet, by GoGo . Prices from 6$-13$ and a subscription predator at 30$. Killer detail: power dependency. Oups! But still impressive and probably can harm only some revenue and not the strass of the idea and its execution.
Because girls often are used to dieting, I waited until landing to JFK where I supposed that I could get some free internet. Spoiled uh? Yes because in Athens Airport you have a net-spa of 45min for free. Not the case in JFK where you can get power for free…but for internet you are serviced by Boingo. Really jealous of their presence (119,801 hotspots worldwide), I opened my eyes wide for precious lessons from their model and how they manage their business. Prices around 4$-8$ and a subscription model for 8$-10$ per month (119,801 hotspots… )
First Impression score for Boingo was 0.5 points. 
1 for growth (119.801 hotspots… )
1 for interactivity: very charming welcoming chat at registration, good simulation of natural communication
-0.5 for hope turned into undelivered promise: interactivity only on a hook level, if you don’t agree buying their subscription, the chat machine dumps you rudely, not replying at any other question chatted.
-1 for security: no paypal (ok fair enough but a bit destabilizing) What killed me was having to tap my credit card info which figured unmasked on my page.
Should I write stg about sense of privacy in public places or shall I go talk to the nice guy that came suddenly behind my back and asked me how I connected to the internet?
Georgia
Tags: details, go, inflight internet, mobility, wireless
Internet, Networks, Technology, Telecommunications, Travel, Uncategorized, mobile, wireless
Definitely go for the guy. After spending a while on mobile internet subscriptions that limited me to 15 min. for an outrageous price, I noticed that there really are very few things that I *need* to do online. So, definitely go for the human interaction, is my advice.
yop, since he is strong candidate to be having my credit card number among other passengers, at least I could influence his spending
i think i have more and more of my actionables online, flexing my lifestyle likewise. like airplane food, nobody needs it,little part of it is nutritious, but it is constitution. i would trade it with internet access easily
Georgia:
I work on the Boingo marketing team and just wanted to say I really appreciate the feedback. Getting dropped from a chat is completely rude and shouldn't happen. I apologize for that. Also, the fact that we don't “hide” your credit card information as it is entered is a comment we haven't heard before, but I'll definitely pass along your thoughts to our Products folks. Good thoughts. And finally, just so you know, PayPal is coming! Thanks for your business and if you ever have additional thoughts or suggestions on how we can improve, feel free to reach out to me directly at dcallahan@boingo.com or via Twitter @dawncallahan.
Dawn, having you online makes up for the artificial chat experience, thank you.
I do understand that producing features is costly and passes through fuzzy decisional pipelines and appreciate being heard – as a consumer and a TIE contributor.
Another thing that I'd love would be to merge public and private, and to be able to take it my wifi choice home.
I am in the process of giving up on my current ISP, feeling that it (and most of them actually) is struggling to cover the lack of quality service and added value , through entertaining but secondary perks and contractual hold-ups.
So maybe it is a good moment for you, if you have good insights to whatever happened to FON and at least in the european space where the air is more open.
I'll take it offline, thanks again for responding.