When Leopard (10.5) came out, I could mention a laundry list of features that were pretty great. When its spawn/sibling/relative(?) came out in the form of Snow Leopard, I was struck with a serious case of reviewer’s block. There is very little to say about something that really only innovates under the hood and at the fringes.

So, my review today will be short, so short that I won’t talk about more than one feature. And that feature may disappoint you, I know it. But, in the greater picture of things, I think it’s pretty cool.

Stepping over from Windows half a decade ago, I had to adopt a new behaviour. I was forced to use iTunes, which meant that I had to import my whole library into it to make full use of this software and it’s ability to organise music. The iPod also affected this, which, prior to the iPhone/Touch, delegated its entire user-interface to iTunes also, allowing people to create intricate smart- and playlists, download podcasts, etc. in the software, whilst letting the hardware be controlled by one button only.

My musical behaviour on the computer had become somewhat bloated, less spontaneous than before. Leopard (10.5) innovated on this a little, by introducing Quicklook, which, through the space bar, allows for the quick previewing of most files, which is especially nice for movies and occasionally nice with music as well. The problem with the latter is that when you shift the focus to another app, as ADD-affected/music-listening people tend to do frequently, the music stops… quite literally. So it wasn’t a perfect solution.

Snow Leopard (10.6) introduced an improvement to that feature, one that is already affecting the way I listen to music on my Mac. Quicklook still works the way it always did, but what’s new is that you can quick look within an icon. By hovering over a music file on your desktop and changing the display in the finder to large enough icons (they need to be made a certain size (64×64 on my Macbook) for this to work), you will see a play button on the icon, which, when clicking, plays the track or video. And you can keep playing it while you do your other stuff, such as me typing this blog post.

Pretty awesome, if you ask me. No need to fire up iTunes just for that one file and my need to ADD has been satisfied.

/End Review.

Vincent

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I had wished very hard my sharp-minded friend Sébastien Blanc joined me as a partner when I founded environmental management software company Verteego, almost two years ago. Instead Séb accepted an offer from online collaborative tools Yoolink, which makes me think that either I’m very bad at convincing people on joining me in projects, or that Yoolink is a very special startup. Although both options are still wide opened and not exclusive at all, I like for some reason to consider it’s Yoolink that’s an amazing company and felt it would be just fair play from me to interview Sébastien on what actually Yoolink is doing for its enterprise customers.

Hello Seb, could you please introduce yourself?

Hi Jeremy. Well, my name is Sebastien Blanc and I am the Business development director for YoolinkPro, a Paris-based start-up developing a micro-sharing Platform for professionals.

Things have changed and knowledge now is increasingly on-line. We all spend loads of time googling the Internet for information about customers, about markets or to solve work-based issues. Yet when we find an interesting document we rarely do anything with it.

YoolinkPro changes that. The service allows you to save, share, tag and discuss information you find on-line. It allows you to bring the knowledge you find on the web into your company to increase productivity.
– What’s Yoolink business model?

We are mainly targeting SME. So our business model is really flexible. You can subscribe to the service and pay a monthly fee depending on how many people are going to use the service. It starts at 34€/month for 5 people.

For departments or teams within large companies we offer special plans depending on needs and of course we offer tailor-made developments to ensure the product meets each customers’ needs.
– What is YoolinkPro’s market?

We are developing sales on different markets, the main ones being communication agencies, R&D fuelled companies and public organization. We have customers in Western Europe but France is our main market. Our average customer is a 30-40 person company but we are currently implementing tests in companies way larger than that. We’ll keep you posted!
- Is Enterprise 2.0 an evolution or a revolution? Let me ask the question differently, do you think large companies are ready to switch to Web 2.0, online services like Yoolink?

That’s a good question and I think many people are discussing it in depth: Dion Hinchcliffe or Denis Howlett to name but a few. Personally I don’t think it’s a revolution per se. You can’t get into a company – large or not – by saying everything they are doing is crap and they have to change it all. They were making profits way before you existed. So talking about revolution is not likely to drive up sales.

If you want to work with large groups, I think you have to start with a small team of highly motivated users and then use them as a base to spread within the company. It’s a one-step-at-a-time approach. And I think dropping the buzzwords is also a good idea. Or to put it differently, you solve problems rather than bringing in some fancy technology. People call me back a lot more since I started talking about operations instead of 2.0.
– What is Yoolink’s secret sauce? What makes you better than del.icio.us and Wordpress altogether?

Wordpress is not really a competitor. We are working with people who are using both YP and Wordpress. Wordpress is used to communicate with people outside a company and YoolinkPro is an easy way to share information within the company. Both services can communicate with each other.

As for Delicious there are of course some common features. But it is definitely a service for private users, not for professionals. YoolinkPro offers features a company really needs that private users don’t: privacy, guaranteed quality-of-service, support, storage, etc. When you address companies, you have to meet higher standards.
– What are you most proud of at Yoolink?

Our interface. We definitely have a good interface. We often have a “wow” effect from people during presentation. That’s something we really enjoy and that is critical in users’ adoption of the service.
– What will you be most proud of at Yoolink in 1 year, 3 years, and 5 years? In other words, what will be Yoolink’s next major landmarks?

Our next landmark is a business one: break-even. That’s what we are working toward. Bringing the service to companies, solving their problems, developing new ways to work. I hope my portfolio of happy customers is going to be what I am most proud of in 1 year!
– Do you find easy to get bloggers write about Yoolink Pro?

Well if you want me to be honest I’d say it is one of the hardest things I’ve encountered. From a more general point of view it is really difficult to get visibility as an IT start-up when you’re not US-based. It’s as if being American boosts both your product and your brand…
– Is blogging and twittering most useful when it comes to building a community around the Yoolink brand?

Definitely. We worked a lot on PR and media a couple of month ago. And then we realized that a single twit or blog post from a good analyst was worth more in terms of users than several articles in major on-line newspapers. Besides, with twitter and blogs we can actually exchange with our users and not just publish information…
– How does the Yoolink team look like today? And tomorrow?

We are a small but efficient team. There are 6 people, three of whom develop the service, 1 designs it and 2 develop the Business. Everyone is highly motivated and devoted and the CEO – Sunny Paris, former founder of Weborama, a listed company – is bringing loads of energy and vision to the team. I think the team is going to remain the same for a while, at least until 2010.
– How is Yoolink funded as of today? What are its capital development perspectives?

We raised 500k€ last June from industrials and BA and we have a really low burn-rate. So we don’t plan to raise money in the short term. Once again the focus is on business development.
– On a more personal standpoint, what is your next move?

I have many in mind. The one coming the fastest though is to try running the semi-marathon in less than 1’30!

Many thx Séb.

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This weekend, I was faced with the important principles surrounding the owning of gadgets, such as my current laptop. I should add a disclaimer, I’m at an age where I have to be super-responsible for my life and there really is little excuse to make (many) mistakes. And when I woke up in a hotel-room without my laptop, I wanted to bang my head against a wall (if my headache wasn’t already big enough). Luckily, it all worked out in the end, but it sure gave me a reality-check.

So gadgets, by which I mean anything that costs in excess of €200 and more probably in excess of €1000. How do you keep your gadget habit safe? Three things that really-really-really matter:

• Common sense: I don’t need to explain this much, but not leaving expensive stuff unattended is probably rule 101 of common sense. That said, we are all human and common sense will never protect us 100%.
• Backups: I’ve had 2 moments of stress regarding my laptop in the last month. The first was installing Snow Leopard, which didn’t make it very clear whether I was upgrading Leopard or formatting the whole drive. Luckily it was the first, but it was stressful for about 30 min. The second was when I couldn’t find my laptop waking up and had 2 hours at breakfast to reflect on “how important are those pictures/documents/memories really?” Nothing with bits in it is really life-changing in my experience, but still it kind of feels like an extension to our human brain.
• Theft insurance: I currently pay about €200 per year on this, covering about €5000 of property and, at my age at least, it’s a real stress-reducer, especially with things that can easily get lost. You can think logically, you can backup, but having to buy a new laptop out of your own wallet kind of sucks.

So, just a short message to all the gadget lovers out there. Technology rocks, but so does a little insurance. If you have any ideas of your own of how to keep your gadgets safe, feel free to share in the comments.

Vincent

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A few months ago, I wrote to you about an experiment I was conducting regarding collecting videos from people that could not make it to a reunion I was organising for my high school. Out of the ca. 300 people that signed up to our Facebook group, only ca. 100 can make it in the end (this weekend). Many of them live all over the world, hence it made sense to try and involve them in some way.

Just like you guys couldn’t offer me much of a suggestion regarding how to arrange this distributed video system, people were fairly unresponsive to my request to send me greetings by video or audio. Even pictures from the good old days were apparently too much to ask for–us “oldsters” used analogue cameras back in the day and no Flickr in sight.

This all changed however just last week when we decided to focus on what I call the lowest common denominator in organised activities like this reunion and also business. Focussing on the simplest possible solution to solve a collaborative problem.

We asked everyone that couldn’t make it to send a short text to say hi, etc. And the responses came rolling in. Within 2 days, we already had 30 and they keep coming.

It just shows you 2 things: 1. really K.I.S.S. (keep it simple & stupid) is the best way to deal with most problems. And 2. we are really not ready for a video-based messaging system. Sure, there’s Youtube and more, but you also need to record, you need to look good on the recording, you need to convert it to flash, you need to upload it, the receiver needs to convert it back, edit it (a super-big hassle!), and then present it in a usable way. Far from K.I.S.S.!

Vincent

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Recently another round of discussion has started on the web about how RSS  is riding to the sunset. I think there is some irony that most of us were alerted to these posts either from our feed reader or other aggregation site like Techmeme.

Your newspaper doesn't show unread count, so why does your feed reader?

This time the debate originate from a blog post at ZDNet. And I think that as long as the title of the post was that RSS readers are becoming meaningless, the post makes some sense. And it’s true, there’s not much innovation in RSS readers these days and some of the design mistakes were listed here. The idea that a user imports a RSS document and reads just it, that’s dead. We’re still far from what’s possible when computers work on feeds.

Another thing this means is that as feeds become more and more part of the web’s infrastructure (see for example Google’s GData), it’s not really interesting for end-users. This in turn means that there just isn’t any money in it. For certain websites, this of course equals to that tech being dead.

One of the blunders in feeds was the dichotomy between RSS and Atom standards. While the former is used today as an umbrella term for feeds in general, it’s really, really inferior to the latter. The problem with Atom is that it came late to the game and while it can be as simple as RSS, but it can also be used for many other things than just blog posts and most RSS readers couldn’t be bothered. This is why the RSS format is dead in the water. The Atom format is much more flexible and is used in many other ways than just one-way polling (see above-mentioned GData for example).

Feeds are here to stay, they are not Web 1.0 stuff, but an integral part of Web 3.0. They just can be so much more than “seeing what’s new”. A site like Techmeme could not exist without feeds. It’s just that we haven’t unlocked the potential. It’s not sexy and it might negatively affect web ad revenues. This is why I think Techmeme shines, just like Friendfeed; they follow the “River of news” approach to new items that was proposed early on. Other readers, like most desktop apps and Google Reader, put new items into an inbox, pretending that each new item has an equal value to us.

Feeds are really immature technology, we’re still unsure about formats and how to consume feeds. And, on top of it all, how could we use this technology the improve the experience of having a discussion on the web. I propose we take a look to ancient computer history.

Before the Internet, on the dial-up BBS services it was a common due to the call costs to download all the new discussions on that box’s forums to your “offline reader” and disconnect. One could then peacefully go through and answer to any threads that were interesting and upload these back to the BBS. But it wasn’t limited to just one board, an offline reader was one inbox for all your discussion on all your BBS boxes. The Usenet newsgroups could be “consumed” using a similar logic. But, today, as Diaz says, our “sources of for reading material are scattered across the Web” and this approach doesn’t work right now. But it could in the future.

I’m not sure that we can stop and concentrate on discussion anymore, because Facebook and Twitter have made “discussions” move so quickly that concentrating on just one is impossible. But if we could go back to those more peaceful times, I’d like to have these “offline readers” back. Of course, they wouldn’t need to be offline today, but real-time.

Discussion on the web is not in good health. It’s scattered and disjointed. I’m not calling for a centralized solution, I’m looking for a standardized solution – something that’s already possible with Atom. We subscribe to blog posts, but we don’t subscribe to the comments. It’s a hassle even if the blog you read happens to use Wordpress’ e-mail subscriptions or Disqus, Intense Debate or some other solution.

There are some major obstacles, one of them being that the income of sites are tied to ad impressions. The other huge problem is that we need to lay down the infrastructure first. Pretty much all sites support the one-way RSS today, but only a handful support Atom Publishing Protocol (which is a different thing from the simple feed itself). Also, none of the forum software, as far as I know, support anything like this. Instead of using the web interface, it would be possible to access the discussions using another, more suitable interface. Most of blogging tools are APP aware, though.

We don’t listen to music by going to individual bands’ websites, we have collected our music to a single source (be it iTunes, Spotify, Winamp or something else). I don’t know about Google Reader’s long term roadmap, but it wouldn’t surprise me if something like participating to comments is there. Yes, you can “like”, “share” and “comment” the posts there, just like in Friendfeed et al., but you can’t participate to the discussion on the original site.

We can rebuild discussions on the web. We have the technology.

Image by FastIcon.com

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We’re all stupid busy and it sucks. Tech IT Easy was started under the guise of studenthood which does not in any real way reflect “professionalhood.” 10-hour days are not uncommon in my line of work and it doesn’t leave much space for reflection–the real currency of writing.

So here’s what I propose.

1. form a group of tech/business enthousiasts (aka regular readers)
2. find a platform (e.g. mail, but I also favour the private wiki where texts can be shared privately and easily edited)
3. share ideas for blog posts and drafts and discuss those internally
4. release, not often, but qualitatively good pieces on technology / business / etc.

Why do I call this the Paul Graham model. Take a look at his essays. Under some of them (e.g. the Ramen profitasble essay), there’s a thank you to people that helped him edit the piece.

I’d like to hear your thoughts. If you’re interested in collaborating, either publicly or anonymously, and/or happen to know a good platform to do this on, leave a comment or send us a mail.

Thanks,
Vincent

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