A short story about Phil

On my trip to Africa the most inspiring thing that happened to me happened on my last day, on the Nairobi international airport.
It was still couple of hours before the flight would start to board but we were already at the gate. And next to us was sitting Phil. I don’t know if he’s name is really Phil, I just think he looked like a Phil. Now, Phil was a huge, white, bald, old guy with diabetes and thick glasses. Really huge. He was wearing a traditional Kenyan suit/robe-thing. He looked like a fat white Masai. He was dozing off and told people around him that they should feel free to wake him up if he started to snore. He wouldn’t mind.
Phil really was a Buddha. He was out there. I don’t know if he knows it.
One thing lead to another and Phil started to tell why he was in Kenya. I don’t think he has ever been to any other country.
Phil’s from Virginia, USA. He’s a schoolteacher.
I don’t remember all the details correctly, but that’s okay, because the details don’t matter. You see, Phil’s dad had some money, but he was in a home. Got MS. Now, being a good Christian, he had donated a bunch of money to missionaries to build a church in Africa. Church of Nazarene. Now, Phil was a good son and visited his father now and then. His dad was a bit sad about there being a church after him somewhere in Africa and he was there in a nursing home on the other side of the world. So, naturally, Phil goes and says “Gee, dad, if I could just go there and take pictures for you, I would.” So, his dad takes out his check book and asks “Would you? Here’s some money, it should cover your tickets?”. Here Phil said, “Who was I say to my dad no?”
So, Phil got himself a passport and stuff. He only knew that the church was somewhere in Kenya and that it was called Church of Nazarene. And that he knows no-one there but has booked a trip over the weekend to Kenya. Someone might think Phil was either simple or just insane, but, I don’t think that. He was just this unassuming guy.
At some point during his story, another flight arrived and people started to come in through the doors of our gate. There, sitting on an airport’s plastic seat, around 9pm in the evening, with the red robe on, this guy starts to greet all the people going past him, “Welcome to Kenya, hope you have a nice stay”. Most of the people don’t even blink in his general direction. Some say thanks. Some smile. But I bet most of them felt at least something. So what if you can’t please all the people who just don’t care when you can make some people feel a bit better?
So, anyway. A day before he’s leaving he gets an e-mail from some missionary that yeah, the church exists and they can take him there. So, he goes to Kenya, gets on a jeep, takes out his digital compact and starts taking a lot of pictures of the church and gets back to USA to go back to work on Monday.
So, he goes to visit his dad again with hundreds of pictures and he’s dad’s all excited – doesn’t even look at the pictures. He almost pushes the pictures away and asks “Do you wanna go over there again?” And, again, who’s Phil to say no?
“At this point I realize that I’m going visit that church every year for the rest of his life.” So he does. Phil’s not that into the whole Church of Nazarene thing, he’s a schoolteacher. So, this one time he asks if he could visit a jail in Kenya. Normally this would be totally impossible, but as it happens, there just happens to be this guy who’s the head priest of all prisons around there or something. And well, at this point Phil’s been there for some years already so he has some street cred.
I totally forget if we wanted to teach these guys something or if it was something else, but anyway, Phil’s visit is a success. He starts to visit the prisoners in addition to going to see how his dad’s church is holding up.
I didn’t ask, but I guess his dad’s passed away since I understood he doesn’t visit the church anymore. He still visits Kenya every year for a weekend and goes to visit the prisoners.
To drive the point home: This guy takes a long-haul flight every year at the same time, for a weekend, to visit these guys. And these guys wait him like he’s Santa Claus. And to them, he is, the original.
I guess these guys don’t get much visitors and I’ve no idea who they think Phil is back home, I don’t think Phil has any idea who they think he is. But they write to him. Last year, the prisoners asked if Phil could get them a electric piano. Now, hauling something like that from USA would be impossible, so he just arranged the piano there otherwise. These guys don’t have even clean water or anything, and they ask for a electric piano and this guy delivers. He knows that there’s a very small chance that these guys actually get to use whatever things he can procure for them, but I guess it’s the gesture that counts. Someone actually cares.
Coming back to the robe. It’s not Phil’s first, and not his last. The prisoners make them for him. This year, a tailor took a measures of Phil so they can make a new one for him when he comes to visit next year. Again, these guys who are living in conditions I can’t even imagine are making these robes for this one guy who comes and visits them every year.
Now, Phil says he’s ready to die. He says it’s really great to know that you’re ready to go. This is not exactly something I look forward to hear before a 8 hour flight, but he might have a point. I’m not ready to go. Phil has had an heart attack and he tells how excited it was to be transported to ER by a helicopter. Phil said he’s on VA so it was all covered.
I told Phil that for the sake of the prisoners, I really wish that he makes it next year.
There, on Nairobi’s Jomo Kenyatta International Airport, among all the people, mostly young western tourists going to volunteer to build whatever and who were there to save the world, was unassuming Phil who no-one took seriously. I shook his hand and thanked him for being a human.
Phil also told when he got his heart attack and a doctor came to see if he had got all the necessary medications, the nurse would go that yes, except for one that’s barcode didn’t register into the system. The doctor then took the medication and gave it to Phil noting to the nurse that the needs of the patient went before some accounting system.
Thinking that this guy wouldn’t have been there telling me how he gives hope to more people ever year than I ever will because of a nurse wouldn’t give some stuff to save his life because she couldn’t register the stuff into a system is something that really scares me.
It’s wrong to say Phil said he gives hope to people. He never said that. He just told what he does and how he ended up doing that. I got the impression that the people who he teaches don’t know what he does over a certain weekend in September. Why he keeps doing that, he never said.
I honestly don’t remember all the details correctly. I wrote this to tell you about Phil, but this is best read as a fictional short story. I decided to wait for some time before writing this down so I could think the whole story over and better distill it to the point that there are way too few Phils around. Why I decided to publish it is mostly due to [this](http://www.kungfugrippe.com/post/169873399/clackity-noise)

On my trip to Africa the most inspiring thing that happened to me happened on my last day, on the Nairobi international airport. This post isn’t about technology, but about globalization and, well, maybe in a small way how technology is only an enabler, it just has made things easier – but it doesn’t do things for us.

It was still couple of hours before the flight would start to board but we were already at the gate. And sitting next to us was  Phil. I don’t remember if his name was really Phil, I just think he looked like a Phil. Now, Phil was a huge, white, bald, old guy with diabetes and thick glasses. Really huge. He was wearing a traditional Kenyan suit/robe-thing. He looked like a fat white Masai. He was dozing off and told people around him that they should feel free to wake him up if he started to snore. He wouldn’t mind.

Phil really was a Buddha. He was out there. I don’t know if he knows it.

One thing lead to another and Phil started to tell why he was in Kenya. I don’t think he has ever been to any other country. Phil’s from Virginia, USA. He’s a schoolteacher.

I don’t remember all the details correctly, but that’s okay, because the details don’t matter. You see, Phil’s dad had some money, but he was in a home. Got MS. Now, being a good Christian, he had donated a bunch of money to missionaries to build a church in Africa. Church of Nazarene. Now, Phil was a good son and visited his father now and then. His dad was a bit sad about there being a church after him somewhere in Africa and he was there in a nursing home on the other side of the world. So, naturally, Phil goes and says “Gee, dad, if I could just go there and take pictures for you, I would.” So, his dad takes out his check book and asks “Would you? Here’s some money, it should cover your tickets?”. Here Phil said to me, “Who was I to say no to my dad?”

So, Phil got himself a passport and all the other stuff. He only knew that the church was somewhere in Kenya and that it was called Church of Nazarene. And that he knows no-one there but that didn’t stop him from booking a trip over the weekend to Kenya. Someone might think Phil was either simple or just insane, but, I don’t think that. He was just this unassuming guy.

At some point during his story, another flight arrived and people started to come in through the doors of our gate. There, sitting on an airport’s plastic seat, around 9pm in the evening, with the red robe on, this guy starts to greet all the people going past him, “Welcome to Kenya, hope you have a nice stay”. Most of the people don’t even blink in his general direction. Some say thanks. Some smile. But I bet most of them felt at least something. So what if you can’t please all the people who just don’t care when you can make some people feel a bit better?

So, anyway. A day before he’s leaving he gets an e-mail from some missionary that yeah, the church exists and they can take him there. So, he goes to Kenya, gets on a jeep, takes out his digital compact and starts taking a lot of pictures of the church and gets back to USA to go back to work on Monday.

Back in US, he goes to visit his dad with hundreds of pictures and he’s dad’s all excited – but he doesn’t even look at the pictures. He almost pushes the pictures away and asks “Do you wanna go over there again?” And, again, who’s Phil to say no?

“At this point I realize that I’m going visit that church every year for the rest of his life.” And so he does. Phil’s not that into the whole Church of Nazarene thing, he’s a schoolteacher. So, this one time he asks if he could visit a jail in Kenya. Normally this would be totally impossible, but as it happens, there just happens to be this guy who’s the head priest of all prisons there in the group. And well, at this point Phil’s been there for some years already so he has some street cred and the doors to the jails are open for Phil.

I totally forget if we wanted to teach these guys something or if it was something else, but anyway, Phil’s visit is a success. He starts to visit the prisoners in addition to going to see how his dad’s church is holding up, all this in over a weekend. Many years pass. I didn’t ask, but I guess his dad’s passed away since I understood he doesn’t visit the church anymore. He still visits Kenya every year for a weekend and goes to visit the prisoners.

To drive the point home: This guy takes a long-haul flight every year at the same time, for a weekend, to visit these guys. And these guys wait him like he’s Santa Claus. And to them, he is just that.

I guess these prisoners don’t get much visitors and I’ve no idea who they think Phil is back home, I don’t think Phil has any idea who they think he is. But they write to him. Last year, the prisoners asked if Phil could get them a electric piano. Now, hauling something like that from USA would be impossible and expensive, so he just arranged the piano there otherwise. These guys don’t have even clean water or anything, and they ask for a electric piano and this guy delivers. He knows that there’s a very small chance that these guys actually get to use whatever things he can procure for them, but I guess it’s the gesture that counts. Someone actually cares.

Coming back to the robe Phil is wearing. It’s not Phil’s first, and not his last. The prisoners make them for him. This year, a tailor took a measures of Phil so they can make a new one for him when he comes to visit next year. Again, these guys who are living in conditions I can’t even imagine are making these robes for this one guy who comes and visits them every year.

Now, Phil says he’s ready to die. He says it’s really great to know that you’re ready to go. This is not exactly something I look forward to hear before a 8 hour flight, but he might have a point. I’m not ready to go. Phil has had an heart attack and he tells how excited it was to be transported to ER by a helicopter. Phil said he’s on VA so it was all covered. He hasn’t talked about religion at all before this point, but it’s hard to escape the Buddhist vibe from this guy.

I told Phil that for the sake of the prisoners, I really wish that he makes it next year.

There, on Nairobi’s Jomo Kenyatta International Airport, among all the people coming and going, mostly young western tourists going to volunteer to build something and who are there to naively save the world, was unassuming Phil who no-one took seriously. I shook his hand and thanked him for being a human.


Phil also told when he got his heart attack at home and somehow made it to the hospital, a doctor came to see if he had got all the necessary medications. A nurse would go that yes, except for one that’s barcode didn’t register into the system. The doctor then took the medication and gave it to Phil noting to the nurse that the needs of the patient went before some accounting system.

Thinking that this guy wouldn’t have been there telling me how he gives hope to more people ever year than I ever will because of a nurse wouldn’t give some stuff to save his life because she couldn’t register into a system is something that really scares me.


It’s wrong to say Phil said he gives hope to people. He never said that. He just told what he does and how he ended up doing that. I got the impression that the people who he teaches don’t know what he does over a certain weekend in September. Why he keeps doing that, he never said.


I honestly don’t remember all the details correctly. I wrote this to tell you about Phil. I decided to wait for some time before writing this down so I could think the whole story over and better distill it to the point that there are way too few Phils around and too many people to whom Phil is a lifeline.

Why I decided to publish it is also in some part due to this post.

Enterprise 2.0 : fostering knowledge management, innovation and productivity

Hi ! it’s Cecil here.

Just uploaded this Enterprise-2.0 presentation. Title : Enterprise 2.0 : leveraging collaboration platforms to foster knowledge, innovation and productivity.

Best to see full screen

Target audience is upper management.

The objective is to address key issues faced by organizations built around knowledge : management of not only knowledge but also innovation and productivity. First to see the current limitations with the tools and processes in place and then to see how collaborative platform and enterprise 2.0 approach can offer competitive advantages to the company.

I have not been really convinced by the material available on the topic. Mostly too buzzwordy and flashy, this often scares upper management out. Most of them then subsequently relate E2.0 to consultant-dollarmaking-vaporware material, hence the dedicated section in the presentation.

Besides, in my view, these presentations usually go from the existing social applications (and their many exciting features) into the enterprise. In order to convince management, they should rather go the other way round : from enterprise real problems to how they can be addressed by social software platforms.

Mostly influenced by this excellent presentation by Mr Enteprise 2.0 : Andrew McAfee at PARC (link). Also by many of the videos, books, articles, blog posts refererred to in TechItEasy and Heavy Mental.

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