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	<title>Comments on: Enterprise 2.0 : fostering knowledge management, innovation and productivity</title>
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	<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/</link>
	<description>A Technology and Business Weblog provided to You by a Global Group of Friends.</description>
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		<title>By: Reflecting about Sharon Vander Kaay&#8217;s slidedeck &#8220;Future of Knowledge Work&#8221; &#171; Fredzimny&#39;s Blog</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5615</link>
		<dc:creator>Reflecting about Sharon Vander Kaay&#8217;s slidedeck &#8220;Future of Knowledge Work&#8221; &#171; Fredzimny&#39;s Blog</dc:creator>
		<pubDate>Mon, 11 Jan 2010 06:17:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5615</guid>
		<description>[...] Tech IT Easy &#8221; Enterprise 2.0 : fostering knowledge management, innovation and productivity (techiteasy.org)   Possibly related posts: (automatically generated)No Title  51.542209 -0.317528 [...]</description>
		<content:encoded><![CDATA[<p>[...] Tech IT Easy &#8221; Enterprise 2.0 : fostering knowledge management, innovation and productivity (techiteasy.org)   Possibly related posts: (automatically generated)No Title  51.542209 -0.317528 [...]</p>
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		<title>By: Enterprise 2.0 explained to our managers in 10 principles &#171; Heavy Mental</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5222</link>
		<dc:creator>Enterprise 2.0 explained to our managers in 10 principles &#171; Heavy Mental</dc:creator>
		<pubDate>Sun, 29 Nov 2009 14:08:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5222</guid>
		<description>[...] the slideshared Enterprise 2.0 presentation, I realized that I only devoted one slide to the underlying [...]</description>
		<content:encoded><![CDATA[<p>[...] the slideshared Enterprise 2.0 presentation, I realized that I only devoted one slide to the underlying [...]</p>
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		<title>By: Vincent van Wylick</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5154</link>
		<dc:creator>Vincent van Wylick</dc:creator>
		<pubDate>Fri, 30 Oct 2009 14:14:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5154</guid>
		<description>Well I&#039;ve had excellent search on my Mac for years now :) And guess what, while information is literally at your fingertips and it replaces any need for a graphical interface, I&#039;ve yet to find a use for metadata. Better to just search inside files for useful info. But that&#039;s beside the point.  
 
I completely agree with the idea of an intranet-based enterprise-sharing system, I would be quite surprised if not every company had it already, it&#039;s called a folder you put on a server which everyone has access to. It&#039;s not so easy to have software interact with this, at least I haven&#039;t seen great software that does. The software that does work best seems to be &quot;enterprise 1.0&quot; ware like MS Office, which then interfaces with files that are shares across the intranet.  
 
The more advanced software which uses a web-interface or some other kinds of interfaces, e.g. there&#039;s Windows (small) business server that includes some interesting collaborative software is still problematic because a. it&#039;s slower to load and update, also often depending on web-interfaces, which aren&#039;t that great usually, and also doesn&#039;t interact well with &quot;enterprise 1.0 software.&quot; There&#039;s plenty of other software vendors also of course, who produce e.g. accounting software that is connected, but there it&#039;s also often a trade off between that connectivity and functionality in general. 
 
While e2, as long as it&#039;s not too open, is great in principle, I&#039;ll have to see some working examples of a software that works as elegantly as desktop software.  
 
But I&#039;m thinking as I&#039;m writing (as usual)&#8230; so don&#039;t expect this to be my final answer :) </description>
		<content:encoded><![CDATA[<p>Well I&#039;ve had excellent search on my Mac for years now <img src='http://www.techiteasy.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  And guess what, while information is literally at your fingertips and it replaces any need for a graphical interface, I&#039;ve yet to find a use for metadata. Better to just search inside files for useful info. But that&#039;s beside the point.  </p>
<p>I completely agree with the idea of an intranet-based enterprise-sharing system, I would be quite surprised if not every company had it already, it&#039;s called a folder you put on a server which everyone has access to. It&#039;s not so easy to have software interact with this, at least I haven&#039;t seen great software that does. The software that does work best seems to be &quot;enterprise 1.0&quot; ware like MS Office, which then interfaces with files that are shares across the intranet.  </p>
<p>The more advanced software which uses a web-interface or some other kinds of interfaces, e.g. there&#039;s Windows (small) business server that includes some interesting collaborative software is still problematic because a. it&#039;s slower to load and update, also often depending on web-interfaces, which aren&#039;t that great usually, and also doesn&#039;t interact well with &quot;enterprise 1.0 software.&quot; There&#039;s plenty of other software vendors also of course, who produce e.g. accounting software that is connected, but there it&#039;s also often a trade off between that connectivity and functionality in general. </p>
<p>While e2, as long as it&#039;s not too open, is great in principle, I&#039;ll have to see some working examples of a software that works as elegantly as desktop software.  </p>
<p>But I&#039;m thinking as I&#039;m writing (as usual)&hellip; so don&#039;t expect this to be my final answer <img src='http://www.techiteasy.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: cecil</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5153</link>
		<dc:creator>cecil</dc:creator>
		<pubDate>Fri, 30 Oct 2009 09:21:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5153</guid>
		<description>Control is the thing. E2.0 is not just tool is also the state of mind with which you apprehend collaborative work. E2.0 requires a shift from control to trust (slide 54) 
 
Back to your metaphor : the Enterprise is more like your neighborhood and all houses (workers PC) are on the same network and share the data. The problem with E1.0 is that there are secuiry barreers all over the place which prevent people from accessing data they would need and don&#039;t offer practical tools to search and find the appropriate information. 
 
So it is just common sense that rather than everybody keeping their own GigaBytes of data for themselves, they all share it. It is just a matter of common sense not to expose your dirty laundry or rather sensitive information you don&#039;t want to share.  
 
With the collaborative platform they have a powerful search tool which allow them to  
- search the information,  
- add Tags in order to metadata-ing the information and find it more easily,  
- find people with skills and experiences your interested in (eg experts in DIY and gardening that can give you useful advices or give you a hand),  
- exchange information regarding the best school to put your kids in / shops to find the best food in etc .... and  
- meet people.  
At the end of the day all the neighborhood resident can find new ideas for their home / kids / professional carreer / activity, community occupation etc ... It can just transform their life  
 
I have a friend blogger and tell you what : thanks to her blog she met 2 neighbors, 2 other girls living down the same street. 
 
When you say &lt;i&gt;online&lt;/i&gt; do you mean on the WWW ? Again when I say &lt;i&gt;online&lt;/i&gt;, mean on the company LAN. I don&#039;t believe in completely opening every apps/sites of the enterprise to the outside world. So the e2 platform is a set of tools such as Facebook, Twitter, Blogs/Wiki on the company LAN, not the actual WWW apps. 
 
Last thing : when I&#039;m saying &lt;i&gt;upper&lt;/i&gt; management, it&#039;s because (in France at least) these people don&#039;t really understand what is at stakes right now with e2.0. They underestimates the paradigm change which is ongoing while the people down the ladder do and use these tools. And the former are the ones that decide - there is no such thing as bottom-up here. </description>
		<content:encoded><![CDATA[<p>Control is the thing. E2.0 is not just tool is also the state of mind with which you apprehend collaborative work. E2.0 requires a shift from control to trust (slide 54) </p>
<p>Back to your metaphor : the Enterprise is more like your neighborhood and all houses (workers PC) are on the same network and share the data. The problem with E1.0 is that there are secuiry barreers all over the place which prevent people from accessing data they would need and don&#039;t offer practical tools to search and find the appropriate information. </p>
<p>So it is just common sense that rather than everybody keeping their own GigaBytes of data for themselves, they all share it. It is just a matter of common sense not to expose your dirty laundry or rather sensitive information you don&#039;t want to share.  </p>
<p>With the collaborative platform they have a powerful search tool which allow them to<br />
- search the information,<br />
- add Tags in order to metadata-ing the information and find it more easily,<br />
- find people with skills and experiences your interested in (eg experts in DIY and gardening that can give you useful advices or give you a hand),<br />
- exchange information regarding the best school to put your kids in / shops to find the best food in etc &#8230;. and<br />
- meet people.<br />
At the end of the day all the neighborhood resident can find new ideas for their home / kids / professional carreer / activity, community occupation etc &#8230; It can just transform their life  </p>
<p>I have a friend blogger and tell you what : thanks to her blog she met 2 neighbors, 2 other girls living down the same street. </p>
<p>When you say <i>online</i> do you mean on the WWW ? Again when I say <i>online</i>, mean on the company LAN. I don&#039;t believe in completely opening every apps/sites of the enterprise to the outside world. So the e2 platform is a set of tools such as Facebook, Twitter, Blogs/Wiki on the company LAN, not the actual WWW apps. </p>
<p>Last thing : when I&#039;m saying <i>upper</i> management, it&#039;s because (in France at least) these people don&#039;t really understand what is at stakes right now with e2.0. They underestimates the paradigm change which is ongoing while the people down the ladder do and use these tools. And the former are the ones that decide &#8211; there is no such thing as bottom-up here.</p>
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		<title>By: Vincent van Wylick</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5119</link>
		<dc:creator>Vincent van Wylick</dc:creator>
		<pubDate>Tue, 20 Oct 2009 05:54:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5119</guid>
		<description>Well, you&#039;re essentially addressing &quot;management&quot; (not upper) when you talk to me, so I&#039;m giving you feedback on my stupid, enticed/scared by buzzwords, thoughts. 
 
You write in your comment that e2 doesn&#039;t mean that all data needs to be put online. Fine. But then you say the technology of locking the information and keeping control/power is gone. You&#039;re not selling e2 to me here, because some of us want to keep control over our data. I&#039;d say, with the exception of Facebook/Flickr/Blogging users, all of us want to keep control. How do you speak to those people? Just increase your privacy settings in your social network? 
 
A good analogy to how companies think is a house. We can choose to put our belongings on the street or we can put it  behind a locked door and make sure no one gets to it. 
 
And, just FYI, I&#039;m (always) playing devil&#039;s advocate in these discussions. Sell e2 to me like I was the devil that only wants to live in PC-land, with my McAffee firewall, Office 2009, and a terrabyte hard-drive to back everything up on. </description>
		<content:encoded><![CDATA[<p>Well, you&#039;re essentially addressing &quot;management&quot; (not upper) when you talk to me, so I&#039;m giving you feedback on my stupid, enticed/scared by buzzwords, thoughts. </p>
<p>You write in your comment that e2 doesn&#039;t mean that all data needs to be put online. Fine. But then you say the technology of locking the information and keeping control/power is gone. You&#039;re not selling e2 to me here, because some of us want to keep control over our data. I&#039;d say, with the exception of Facebook/Flickr/Blogging users, all of us want to keep control. How do you speak to those people? Just increase your privacy settings in your social network? </p>
<p>A good analogy to how companies think is a house. We can choose to put our belongings on the street or we can put it  behind a locked door and make sure no one gets to it. </p>
<p>And, just FYI, I&#039;m (always) playing devil&#039;s advocate in these discussions. Sell e2 to me like I was the devil that only wants to live in PC-land, with my McAffee firewall, Office 2009, and a terrabyte hard-drive to back everything up on.</p>
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		<title>By: cecil</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5118</link>
		<dc:creator>cecil</dc:creator>
		<pubDate>Mon, 19 Oct 2009 19:18:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5118</guid>
		<description>Hey Vincent, 
 
I guess there is a misunderstanding here : Enterprise 2.0 does not necessary mean to put your data on the web. You can have most Enterprise Solutions from the market installed on your servers in your IT Center and run them inside your firewall.  
 
I think this is more a cultural thing than a business or marketing one. Simply because the management techniques to manage manual workers have to be different from the ones used for knowledge workers. Especially if you consider that the latter have higher degrees and are more informed, entitled and assertive as Jean Twenge put it in her great book : Generation Me. Entreprise 2.0 is just as much a question of Trust over Control than Blogs/Wikis over Microsoft doc. And this is a massive change. 
 
Besides, the technique of locking the information and manipulate it to keep control and have power is now long gone with internet : jon husband explains it very well in the Wirearchy essay.  This is how politics has worked behind the firewall in the XXth century. This won&#039;t work anymore. 
 
The worst problem Enterprise 2.0 is facing now iis how all the consultants and Enterprise 2.0 zealots are scaring upper management out with their buzzwords, trendy technologies and flashy presentations. Kinda &quot;Killed by bullet points killers&quot; if you see what I mean. 
 
It&#039;s quite a patronizing marketing approach if you ask me. As long as they don&#039;t provide sense with these technologies, they don&#039;t explain which existing problem of the enterprise they address, they won&#039;t have people implementing it in the enterprise. </description>
		<content:encoded><![CDATA[<p>Hey Vincent, </p>
<p>I guess there is a misunderstanding here : Enterprise 2.0 does not necessary mean to put your data on the web. You can have most Enterprise Solutions from the market installed on your servers in your IT Center and run them inside your firewall.  </p>
<p>I think this is more a cultural thing than a business or marketing one. Simply because the management techniques to manage manual workers have to be different from the ones used for knowledge workers. Especially if you consider that the latter have higher degrees and are more informed, entitled and assertive as Jean Twenge put it in her great book : Generation Me. Entreprise 2.0 is just as much a question of Trust over Control than Blogs/Wikis over Microsoft doc. And this is a massive change. </p>
<p>Besides, the technique of locking the information and manipulate it to keep control and have power is now long gone with internet : jon husband explains it very well in the Wirearchy essay.  This is how politics has worked behind the firewall in the XXth century. This won&#039;t work anymore. </p>
<p>The worst problem Enterprise 2.0 is facing now iis how all the consultants and Enterprise 2.0 zealots are scaring upper management out with their buzzwords, trendy technologies and flashy presentations. Kinda &quot;Killed by bullet points killers&quot; if you see what I mean. </p>
<p>It&#039;s quite a patronizing marketing approach if you ask me. As long as they don&#039;t provide sense with these technologies, they don&#039;t explain which existing problem of the enterprise they address, they won&#039;t have people implementing it in the enterprise.</p>
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		<title>By: Tweets that mention Tech IT Easy » Enteprise 2.0 : fostering knowledge, innovation and productivity -- Topsy.com</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5114</link>
		<dc:creator>Tweets that mention Tech IT Easy » Enteprise 2.0 : fostering knowledge, innovation and productivity -- Topsy.com</dc:creator>
		<pubDate>Mon, 19 Oct 2009 13:06:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5114</guid>
		<description>[...] This post was mentioned on Twitter by Vincent van Wylick and António Moniz, Thorstena. Thorstena said: Presentation: leveraging collaboration platforms to foster knowledge, innovation, productivity http://bit.ly/32TKD6 (via @matthiasschwenk) [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Vincent van Wylick and António Moniz, Thorstena. Thorstena said: Presentation: leveraging collaboration platforms to foster knowledge, innovation, productivity <a href="http://bit.ly/32TKD6" rel="nofollow">http://bit.ly/32TKD6</a> (via @matthiasschwenk) [...]</p>
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		<title>By: bwl zwei null &#183; Eine neue Tonlage: Social Software praktisch gedacht</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5113</link>
		<dc:creator>bwl zwei null &#183; Eine neue Tonlage: Social Software praktisch gedacht</dc:creator>
		<pubDate>Mon, 19 Oct 2009 12:02:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5113</guid>
		<description>[...] Eine sehr bemerkenswerte Präsentation zum Thema &#8220;Enterprise 2.0&#8243; hat der französische IT-Experte Cecil Dijoux erstellt. Völlig zu Recht fordert er, man müsse von den Problemstellungen der Unternehmen ausgehen und nicht primär aus den Funktionalitäten der Social Software heraus denken. Hier die englischsprachige Version (via Tech IT Easy): [...]</description>
		<content:encoded><![CDATA[<p>[...] Eine sehr bemerkenswerte Präsentation zum Thema &#8220;Enterprise 2.0&#8243; hat der französische IT-Experte Cecil Dijoux erstellt. Völlig zu Recht fordert er, man müsse von den Problemstellungen der Unternehmen ausgehen und nicht primär aus den Funktionalitäten der Social Software heraus denken. Hier die englischsprachige Version (via Tech IT Easy): [...]</p>
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		<title>By: cecil</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5111</link>
		<dc:creator>cecil</dc:creator>
		<pubDate>Mon, 19 Oct 2009 11:08:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5111</guid>
		<description>Good man ! Thanks. </description>
		<content:encoded><![CDATA[<p>Good man ! Thanks.</p>
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		<title>By: Vincent van Wylick</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5110</link>
		<dc:creator>Vincent van Wylick</dc:creator>
		<pubDate>Mon, 19 Oct 2009 11:05:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5110</guid>
		<description>embedded that for you :) </description>
		<content:encoded><![CDATA[<p>embedded that for you <img src='http://www.techiteasy.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Vincent van Wylick</title>
		<link>http://www.techiteasy.org/2009/10/18/enteprise-2-0-fostering-knowledge-innovation-and-productivity/#comment-5112</link>
		<dc:creator>Vincent van Wylick</dc:creator>
		<pubDate>Mon, 19 Oct 2009 10:13:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.techiteasy.org/?p=2377#comment-5112</guid>
		<description>I&#039;m still not convinced about &quot;Enterprise 2.0,&quot; something I also vocalised in Jeremy&#039;s interview with Yoolink&#039;s Seb. Blanc. There is a big battle going on (obviously) between on-your-computer software and on-the-web software, and, I hate to say it, I think that it makes much more sense for companies to keep their data locked behind a big bad firewall.  
  
In terms of drivers, we&#039;ve seen 4 big trends: software development (e.g. web2.0), infrastructure development (e.g. mobile internet), consumer development (e.g. user generated stuff), and company development (e.g. online banking).  
EDIT: forgot another driver: lowering hardware costs. Which is a driver for keeping things like servers and general processing power inhouse.  
  
Company developments, which I what I understand enterprise 2.0 to be about seems to be mostly *positively influenced* by cost savings (e.g. to deal with the recession &amp; globalisation) and *hampered* by security concerns and the simple irrelevance of online to some, perhaps many businesses.  
  
Without a doubt, most companies benefit from marketing presence and delivering certain services to companies. But there is little reason, except if you run a office/company of people spread across the planet to put your productivity software online too.  
  
Just my opinion, would love to hear your thoughts. </description>
		<content:encoded><![CDATA[<p>I&#39;m still not convinced about &quot;Enterprise 2.0,&quot; something I also vocalised in Jeremy&#39;s interview with Yoolink&#39;s Seb. Blanc. There is a big battle going on (obviously) between on-your-computer software and on-the-web software, and, I hate to say it, I think that it makes much more sense for companies to keep their data locked behind a big bad firewall.  </p>
<p>In terms of drivers, we&#39;ve seen 4 big trends: software development (e.g. web2.0), infrastructure development (e.g. mobile internet), consumer development (e.g. user generated stuff), and company development (e.g. online banking).<br />
EDIT: forgot another driver: lowering hardware costs. Which is a driver for keeping things like servers and general processing power inhouse.  </p>
<p>Company developments, which I what I understand enterprise 2.0 to be about seems to be mostly *positively influenced* by cost savings (e.g. to deal with the recession &amp; globalisation) and *hampered* by security concerns and the simple irrelevance of online to some, perhaps many businesses.  </p>
<p>Without a doubt, most companies benefit from marketing presence and delivering certain services to companies. But there is little reason, except if you run a office/company of people spread across the planet to put your productivity software online too.  </p>
<p>Just my opinion, would love to hear your thoughts.</p>
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