Enterprise 2.0 : an opportunity for modern management to fulfill its promises ?

All organizations say Routinely ‘People are our greatest asset’. Yet few practice what they preach, let alone truly believe it. (Peter Drucker)

Peter Drucker is the main theoretician of modern management.

He was the first to define the Knowledge Worker, back in 1959. The excellent David Weinberger (one of the Cluetrain Manifesto terrorist) may call the definition as pompous, it remains nonetheless visionary. Drucker’s whole theory on organizations of the XXth century is built around the knowledge worker.

What is surprising when we analyze the recommendations for management within the implementation of an Enterprise 2.0 approach is that by and large, these are pretty similar to the ones we can find in the writings of major XXth century authors on management and leadership (Drucker, Crozier, DePree) or among the great industry leaders.

Participation, reputation, emergence, transparency, simplicity, agility and trust : would Enterprise 2.0 finally deliver the promises of modern management ?

(Hey, it’s Cecil here. This is a translation of an original french post published on Heavy Mental). Read more »

Enterprise 2.0 explained to our managers in 10 principles

(Hi, it’s Cecil here. This is a translation of an original french post published on Heavy Mental).

One of the most common misconceptions our managers make when they talk about Enterprise 2.0 is to reduce this approach to a mere web2zero (quote mark with the fingers) collaborative toolset. We can smile about it, but if we get this kind of misunderstanding, it’s probably because we missed something while communicating around this.

In the slideshared Enterprise 2.0 presentation, I realized that I only devoted one slide to the underlying changes.

It’s critical for people to understand that while importing these social platforms from the Internet, we also import an underlying electronic culture that will profoundly change the workplace organization. And these changes involve management principles. 10 of which being described hereafter … Read more »

One reason I don’t like Google Chrome on the Mac

In my continuous drive to “pimp” my Mac experience, I use this application switcher called “LiteSwitch.” It hasn’t been updated in years, but it still works and amongst some other cool features, it allows me to see (and manipulate) all running processes, including the hidden ones (which I choose to hide on a case-by-case basis).

Here’s what the Google Chrome Browser shows me.

Google chrome on Mac.jpg

Every time I open multiple tabs, it shows me a process, called Google Chrome Helper. With half a dozen tabs open, I soon have these processes filling up my whole tab-switcher.

I realise that Chrome is in alpha, beta, or whatever disclaimer they use these days, but I just think it’s really messy. Ironically, it is the fastest browser on my system and I really do lean towards it when quickly wanting to browse the net. Even though the average user will not see these aesthetic little bugs, I sincerely hope that they clean it up a.s.a.p.. Even Chromium, its seemingly more mature brother, displays the same behaviour.

Stop being so beta, Google!

/Vincent

Entrepreneurial Brainstorming Session: Augmented Museum Experience iPhone App

Edvard Munch _The Scream_.jpgHi, Vincent here. I have neither the intent, nor the talent to develop this application, but it was a thought/pain I experienced at a museum today and an iTunes search didn’t reveal an app like it.

A brief background. I’m pretty a-cultural, but I find audio-tours in museums generally a must, which means I usually spend the 5 or 10 euros extra to get one of those players to walk around the exhibition with headphones on. A little anti-social, but it helped me discover the lives of some amazing artists, like Vincent van Gogh, Rembrandt, Toulouse-Lautrec, etc. And my favourite nation of artists: Japan!

Yesterday, I was an an exhibition of “That Scream Guy” Edvard Munch. I was there with my sister and it seemed a little wasteful (it was only 3 rooms of lithographies), not to mention anti-social, to get an audio-guide. Still, it helps tremendously to get just a little background on a picture, really adding to the experience.

Here’s the iPhone app I would like to see.

  1. Point the phone at a painting (an immediate weakness there),
  2. image recognition happens (how?),
  3. it hooks into a source of info about it (preferably in an audio-format) such as Wikipedia,
  4. and you get to hear or see a description of the painting you are seeing.

It’s nothing genius and apart from perhaps the image recognition part, it seems fairly cheap/easy to produce.

The one weakness: cameras in museums aren’t always allowed. I would guess this means that you have to work together with museums to get things going (which sucks!).

Well, this is just something I want to throw out there, a la the much underused twitter hashtag #freeideasiwanttoseehappen

So if someone is looking for a creative challenge, you have your first customer right here!

/Vincent

Maybe it’s just a bad dream?

There is a really disturbing trend about environmental issues, outright self-deception that it might not actually exist. People do have this strange tendency, once things go complex, to make up stories that explain why things are how they are. This, in a way, explains why, in this age of reason and science, people choose to believe in things like make-believe medications, which they, in an effort to legitimize them, call “alternative” medicine.

The Blue Marble

An utterly insignificant little blue-green planet in the unfashionable part of the galaxy

This morning at the gym, I overheard people talking about the recent e-mail leak from UK’s Climatic Research Unit. Paraphrasing, the discussion went something like this. “…I read from the news that they have exaggerated the numbers.” “Yeah, I never could believe that the sea levels could rise by so many meters.” And off they went talking about heatwaves in the Middle Ages and other stuff, probably trying to assure each other that everything is just fine.

Ars Technica does a good job, as always, explaining how the e-mail leak means probably nothing. And anyway, the scientific community has ways routing around fraud  – which, you have to keep in mind, is not the case here.

At another occasion, before the e-mail leak, in a bus an older woman wondered “how can they measure that the sea-levels have risen by a fraction of a millimeter. It’s so tiny.” I almost wanted to tell her about the DNA, carbon nanotubes, integrated circuits and other wonders of science in an effort to explain that, yes, “they” can measure things even if they are really small.

I’m seriously worried that these people secretly wish that the whole climate change is just a bad dream, and that they have a confirmation bias to believe all evidence that disproves that our planet is in peril – that status quo will prevail.

Yes, I’d also like if the whole climate issue was just a bad dream. But no e-mail leak or even a group of fraudulent scientist (which, once again, isn’t the case here) does not disprove the massive amount of evidence that we have for an accelerating climate change. What’s going on is a good example of our cognitive dissonance at work. Maybe it’s easier to justify why you’re not doing anything to counter the problem, if the problem doesn’t exist in the first place.

Unfortunately, the newspapers and TV news aren’t really helping, going for flashy headlines instead. True, the scientific community has a bad track record trying to explain things to laypeople, but sometimes things are a bit difficult – especially when they are as complex as the climate of a planet.

In fact, it seems that television can make things worse, as this video from a Sarah Palin’s book-signing shows (see 7:00 for the kicker). People, instead of trying to even rationalize their arguments themselves, just throw catchphrases to explain their position. My favourite? How polar bears must be removed from endangered species list so it would be easier to drill for oil in Alaska.

I’m really, really worried.

Changing markets – OS opportunities in retrospect

city in clouds.jpgWhether or not to design a new OS is probably the wrong question to ask at this point. Gruber says that hardware makers should strongly consider going the Apple route and design their OS and hardware combined. I think that the iPhone vs. any other mobile OS battle, and any other standards-battle really, proves that it’s not so much about the OS as it is a about critical mass of apps. At the same time, had the App-less iPhone v1 (lame pun intended) been a badly design hardware+OS, then no one would’ve bought it. But that was threshold 1, which the iPhone got out of and we are in threshold 2 now: features, i.e. Apps.

PC OSs are in the same boat. As much as I like Mac OS X, if it didn’t run the apps that I needed to be productive or unproductive (you know, media & games…), then the chances of me getting a Mac are zero. Any new OS maker is in the same boat, having to think about both their OS and the apps that run on it. A hardware maker designing an OS would have to think about all three dimensions (+ all the other stuff: consumers, partners, etc.).

I think I was fairly down on Android as an OS and fairly up on Chrome OS (COS), long before it either came out. I’m still sort of down on Android and very much up on COS. The reason is for once not hardware or software, it’s the changing world of telecommunication.

I haven’t been silent about my feelings about mobile operators. They’re not good, mostly for people in Europe that travel internationally a lot. And just when some positive movement is happening in terms of mobile and sms roaming charges, we now get Internet roaming, where operators still find plenty of opportunities to gouge consumers. It’s not unusual to pay several Euros/dollars/pounds per MB for instance, which is o.u.t.r.a.g.e.o.u.s.

As such, when I saw the ASUS EEE and all the other Netbook models being offered with subscriptions, I was skeptical. But what I didn’t think much about, because I wasn’t a user at the time, was the opportunities that ubiquitous internet (within roaming reality) offered: by buying a subscription with a laptop you are in fact instantly online, which makes any argument against a NetOS moot. It completely opens up the road for a NetOS maker, like Google, but also like Nokia, RIM, Palm, Apple, Microsoft, etc. to build an OS that entirely operates on a connected backbone. This is the opportunity that I see Chrome OS exploiting and why I think it, as well as the iPhone netbook/tablet if it comes out, will be massively successful.

I still don’t like the idea of hardware enslaving itself to telecom-operators. But I think we really can start thinking about a cable-less world a few years from now, with all the implications (no more offices, augmented shopping, etc.) that it can bring.

Yay mobile net. Yay Net OS.

/ Vincent

(Picture: city in clouds, courtesy of www.crestock.com)

Google’s Building Maker and the importance of fun

I’m starting to think that I’m wayy too interested in maps and geographical coordinates. Things like Google Maps and GPS just make me want to make something great out of all the information we have lying around and put in a map context. I think this is also the reason behind all the location based services, everyone is trying to see what would work. Most of them are fun experiments, but let’s see what sticks.

Finnish boxy architecture, now on Google Earth.

Finnish boxy architecture, now on Google Earth.

The one thing that reminds me that we do live in a future foretold by all the great 80’s sci-fi movies is Google Earth on iPhone and especially it’s useless feature where you can change the view by tilting the phone. It serves no purpose whatsoever, but it’s cool and feels like “future”. I think Neal Stephenson’s Snow Crash really showed the vision what Google Maps/Earth ultimately could become (think real-time satellite feeds).

A while back magical elves -generated buildings started appear in selected cities in Google Earth, which was also pretty cool. Unfortunately these magical elves were somewhat sloppy about the finer architectural points of our human buildings so most of them look like boxes – and, well, some of the 60-70’s era concrete buildings are in fact (ugly) boxes.

So, when Google revealed their new Building Maker, I was pretty much hooked. It allows you to easily model buildings out of aerial photography. And if you’re good enough, those models might just end up on Google Earth.

This tool reminded me of Amazon’s Mechanical Turk, which was also interesting in how it allowed to harness the human processing capability to tasks unsuited to computers (or magical elves, who don’t grasp our architectural styles). Some might remember how it was used (unsuccessfully) to search for the remains of Steve Fosset’s plane. Google does have some experience in this fields as well, they did something similar with their Google Image Labeler, which paired random people in a game of labeling images. Unlike Mechanical Turk, Image Labeler was mostly harmless fun and a game to kill time for participants. It is this fun part that I find really important in these things. I think Google accidentally or on purpose have also some fun elements in Building Maker, in addition to it’s crack-like addictiveness level.

The best thing about the Building Maker is that it runs in your browser and is dead simple to use. It’s fun. It’s like a small flash game, but instead of just wasting time you waste time in benefit of a commercial, listed company.

So, now I have 25 models worthy of Google’s acceptance criteria. It’s these accomplishments that keep me coming back to model things. Unfortunately, many models were rejected by Google and that of course isn’t fun. The main reasons for rejections so far have been “Incomplete texturing” and “Floating”. The frustrating thing about this is there’s very little I can do about these two problems. It’s a bit frustrating to notice that Google doesn’t have imagery for all sides of the building after you have started to model a building and short of renting a plane and taking pictures yourself there’s not much you can do. Floating is even more frustrating, because there’s very little hinting you can do to tell the modeling software that the box you’re trying to make should, in fact, be on ground level instead of floating couple of meters in the air.

Yes, if you want, you can import the model from Google’s servers into SketchUp and refine the model there, but that’s both extremely difficult and requires a lot of effort. Not fun, but maybe, just maybe, that refining could get your model listed…

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