Posts tagged: KISS
Why we pay when we Call?
Everymonth same question : Why shall I pay this horrible mobile bill?
Reflex-logic tells me it’s because there is my name on it, I am the person who did all these calls, who used all this bandwidth and all these services.
But what do I pay for?
When I place my calls I take the initiative of starting bipartial exchanges and if people I am calling (Hillary, Pico, Woody) don’t reply, I don’t pay.
If they accept my calls, then they confirm the fact that it is also a good initiative for them.In this case it is also a good initiative for my operator because I confirm the usefulness of the service that is provided to me. Well, for the operator of the receiver it sucks a bit, because during all this time I pay my operator, Pico cannot initiate any rewarding conversations for his operator. Which is another evil benefit for my operator, since I crunch competitors’ revenues.
So why do I have to pay for taking such a good initiative?
Well, this corrosive question was planted in my mind around ‘98 or ’99 or ‘97 (I don’t really remember) through eeea.gr, but at the time having a mobile phone was rather generating social value and competitive advantage over rigid fixed-line communicators so model was right. Plus I was too young too pay for anything and thus to ask questions on my business model and how it fits with my mobile operator’s one.
But now that I am surrounded by attention-driven models and staples are harder to find on a desk than cellphones, I find paying for calls I place simply obsolete and naive.
Obsolete because I am child of the attention-era. I am immersed in a world that the more buzz you create the more precious you are considered (name it web socializing or coffee-brake storytelling it is always business and if you want to calculate your ubiquous score just play with this socialbomb game). Under these criteria, buzz is more valuable than the business itself. So if I buzz I should get the business (the call) for free as a minimun reward.
Naïve, because charging only for duration is reducing the communications’ value chain
to a single parameter. Driving earth flat again.
And behavioral yield? Why not rewarding me for calling numbers I used to/could call from skype or fixed lines? For calling people I haven’t called for some time? For calling people that have a free line (because they work for an operator not because they have a corporate contract)? Why not penalizing me for ringing?
And geography?
My operator is totally indifferent if I use my mobile from my bathtub or from a train in Marseille.
And so on…
Most people that do dollarious bills, don’t go through their notices to verify them. We don’t have a personal registry to compare it to the one we receive from our operator. Only when it feels completely absurd we will go through the verification Golgotha. (when for example your operator decides that you have moved out of the country because you have a boyfriend in another country and therefore charges you with roaming prices for all local calls ! ..!!yes yes).
So billing should first create the feeling that it is fair. And complex models based on behavior are very good at this.
Marketing is very good to acquire new customers but we won’t stay loyal to something that it doesn’t feel right. Look at facebook, does it charge you for throwing sheep to people?
Well I only hope that my operator won’t begin intelligizing his billing by adding the parameter “ corrosive bigmouth”…
… end of story- I’d better prepare my “Why I love my operator xxx” article
… sweetness, sweetness I was only joking…
Georgia
Creative Business In the Digital Era
Unlike other Mondays’ reputation, March 17th was a bright one in London.
…Post-reporting from the “Creative Business in the Digital Era” seminar, in 01zero-one centre in Soho.
The idea in the CBDE was to bring together people from different walks of the creative industry (music, cinema, publishing, photography…) whose common point is the zeros and the ones: digital works and concepts.
…so as to exchange on intellectual property, open rights, business models, digital marketing, creativity, its stimulation, its canalisation…
If it wasn’t for Suw Charman-Anderson and Michael Holloway from the Open Rights Group (a growing NGO community focusing on Digital Rights Issues) I would have probably stayed home and the other guys may have crossed each other on the pub. So thank you guys for setting up and animating the whole day!
The project has a wiki, at our disposal beforehand – a great thing, given the variety of the people attending.
On Monday we warmed up with a notion-shower by Suw, then got in the shoes of Radiohead and their In RainBows experiment and finally had some real entrepreneurs of the digital era sharing their vision:
A great Tom speaker and Reynolds author of “Blood, Sweat and Tea” distributed under a Creative Commons Licence.
John Buckman, multi-entrepreneur, mostly known as Magnatune CEO and as Bookmooch owner.
And finally, David Bausola and Rob Myers, the principal conceptual stormers behind the project “Where are the Joneses?”.
What are the Joneses? Based on a series-like format, it is mostly a transmedia chameleon; the product is shaped by its environment and its audience, the significance changes depending the angle you choose to look at it.
Nobody knew in advance where the joneses were, the public decided the how-what-where, sending them around Europe to find their siblings, participating themselves in the scenario, in the acting etc.
Mr and Ms Jones, if you came to France you might have recognised Laurent Godard as your sibling : he’s the father of Flateurville, a “discussional” building of a village to finally come up with a film. How? Through regular interactions with the audience, in a “salle de jeux” every Thursday evening. More to discover “sur place” if you happen to be in Paris.
The whole experience made me more aware of the fact that prediction is a quite autistic procedure in digital business, you’d better keep it away if you want things going on smoothly. Well I suppose that it had always been like this, long before I woke up, but in digital business where cycles are faster and faster, prediction seems really outdated.
So, just for the pleasure of philosophizing a bit, prediction may have been only a temporary solution for the industrial first era of business, serving to bridge the gap of the missing dialogue with the “consumer”.
John Buckman made this quite clear to me when discussing on his Magnatune and Bookmooch activities where he applies a trial-error-adaptation schema.
“listen” and “reply” in a way that makes sense, seem to form the principia of digital business for those who do it. The commercial transaction being replaced by a commercial natural language dialogue? trial and error this question as well…
Shall this be confirmed, does it mean we’re finally moving on from Industry to Internet? spring feels good…
(to be internetically correct, if someone who reads this is on the south hemisphere, enterring fall, please replace the season by the metallic mecanism as far as spring is concerned, it also feels good)
To get back to last Monday,
My personal favourite gadget presented that day is CCMixter, a pool-tool of music creativity on a “molecular” level : you can post and find samples, remixes, a capellas and build on them since they are licensed under creative commons. Quite solid concept, as it connects the two extremities of the 2.0 value chain: the artist with the user. Plus it teased some of my memory parts referring to other music tools, like C-sound. I wonder what applies in the case of music-code copyrights…
Cheese.
Accuse me of writting cheese, “come on Georgia, stop name dropping and all”
Nope nope, cheesy or not, the sensation of this seminar was like a cute baby incarnating the taste for openness, the playfulness of creativity and the cosiness of legally-correct digital business.
loved it.
Cheers.
Georgia
Auction 73 : Multi Play Multi Win
Uf!
My faith has been restored: we live in a civilized business world where everybody can be a winner, sky is the limit etc.
More specifically, as far as the 700Mhz part of the sky is concerned, the breaking news are that there are no breaking news and no disruptive solutions:
Winners
US government has won
~ 20 billions of declining US $.
AT&T has won
the C-block and the pride of carriers being carriers.
AT&T’s lawyers have won
significant fees and gem experience from lawsuits concerning the Openness clause.
Google has won
- the right to patch their apps on (carter)mobiles,
- access to the mobile advertising market (~ 3 billions d.US $)
- and saved ~ 5b.d.US $ to invest on their core business and on P&L communication (partnerships and lobbying)
Consumers have won
- a stable thus fitter-happier-more productive market
- having the actors empowered and doing their best to focus on client satisfaction with the cease of this corporate battle
- a monetization of their mobile clicking
- federal income
(others)
… you’re welcome to brainstorm.
Geometry: Symmetry and a 3D market that moves in balance.
The equilibrium of this auction is a piece of art.
The main financial flows are organized symmetrically, in analogy of size.
This is my oversimplified prism:
- Big still pay the Big (B to B) : AT&T pays FCC
- MicroPlayers AKA “consumers” pay attention that pays Google (MP to G)
The notorious interoperability in telecommunications could actually apply to business models as well , since each one has found its place in this multidimensional world.
As you can see above the 700 MHz space has been defined in 3D :
Little red axe: MP to G
Big red axe: B to B
The long red tail: their future interactions.
I commit to review my proposition to do away with auctions as sales procedures, taking off my hat to these infamous Google game theorists.
Hey guys, would you care to take a look into tougher games once you’ve finished with business peace?
Georgia
XML Stories
hello hello
It’s a sunny sunday so I will share my idea rapidly and kick off to photosynthesize.
Techiteasy is a community blog so we tend to interact, ping pong ideas etc. Kari was sharing some thoughts about gaming experiences, Vincent some others on blogging about books and I was trying how to o’reillishly “Learn Japanese in 24 hours” to get a glance of some Japanese neo authors who write novels on mobile phones, using the rules and language of mobile communication.
Interaction is an effort to extend your actions to enter another domain, act and receive action. In Gaming you choose among a list of actions on a specific domain. When you blog about books you do exactly the same but with ideas in the place of actions.
These two forms of interaction are both quite:
- Technically complicated (developing the book/game, mastering the actions/ideas, add your input).
- Imprisoned in a specific domain. (Kari cannot play the books Vincent is blogging about even if he had Windows)
Rin from Kokura (a primitive greek way of naming people that are distant but important) removed some bricks from my thought wall. Mostly, in terms of her functional proposition. (24 hours haven’t lapsed yet to understand Japanese)
Writing books on your mobile, much resembles coding, you have to keep it simple and efficient.
A hidden catch is that you can probably make it extensible and platform-independed.
Result? If you extend the functional proposition, you can possibly write a mini novel that will be playable for other users on other media.
…and pass from gaming, to authoring, to blogging for both…
How to extend the functional proposition? Starting from basic technical standardization:
XML will-it be sufficient enough to create scenery taxonomies, character ontologies and plot relationships?
XAL Extensible Authoring Language, does it exist?
Throw me the apples
Georgia
Getting hired by Amazon, Apple, …, Yahoo, ZDnet: tips and future hacks.
Trying to digest a cheesy crust pizza this noon, I was wondering if instead of a pizza I was carrying a baby. The good thing was that there would be two of us going back to work, even if the one was rather unqualified to give me hand. What a delight for my pizzababy to grow mentally through this early job! Apart from hanging around with Bruckner’s twins (le Divin Enfant) getting early to work will permit it to develop the working flexibility that parents preannounce and corporations tend to establish through rotation programs.
So, how often will it switch jobs? Every 3 years, two times a year, each month or…. why not several times a day?
Assumption: A job may less and less be outline of your style, status and skills, THE choice that you make in your self-creative youth and pursue with passion until your hands have shrunk and you mumble wisdoms on professional resilience to your children.
It seems (to me, to you too maybe?) that jobs get more and more project–centric, existing-skills based, time and locality indifferent.
with Theme-generated-tasks’ accomplishment transforming into task accomplishment around a theme.
The digital business field, where change is well in advance, brings up a strong trend on segmentation of the classical notion of job.
Two examples on the internet can tell the story:
and
These two companies propose a per task remunerated employment, amazingly different as regarding necessary skills.
Amazon’s Mechanical Turk mostly addresses the non qualified workforce and Innocentive the ultra specialized scientific one. The concept on both is that you’re hired on a per project basis, for a translation, to prove the Fermat Theorem or to fill in the ISO forms.

It is then highly important to have a personal job management system to handle contests you participate and your prizes, puzzle your profile and communicate with trusted professionals.
A sort of e-mployment survival kit to prevent you from e-xploitation.
This vast talent pool of potential Mechanical Turks, scientists and everyone between, also creates opportunities for providers of meta-HR services to aggregate and compose job particles into a real job.
Providers such as advisors, agents and therapists:
social engineers, serial trendsetters, legal timing planners for fringe technology testers (“get the trial before the action is criminalised with a law”), real life rehabilitation mentors (“get rid of Wii gestures when in the grocer’s”), tec-addiction therapists, viral marketing therapists/ digital image makers (banal already maybe), mini-krach recoverers, startup estate agents, other (attention, this is not a generic term, it can be a job where you are paid to differentiate and foster evolution), and so on.
A combination of a middlejob with a classical one or the mix of various middlejobs could result in a steady plus variable income, mental coherence and growth, an optimised planning and a life-job balance.
On the “which?” the question is open. On the “how many?” 2 jobs maybe ok while 3 or more could definitely assure the statics of the e-mployement construction. …
Job- memo for my pizzababy: Exercise with 3 or more jobs, with an hourly basis frequency, vary the status. In case you need help call your agent.
After it was digested I went back to work.
Georgia
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