This is just a short list of challenges that I faced with my current business. Feel free to suggest other things in the comments.

1. your relationship with the company & people you’re starting with: coming out of a position that involved reading a lot, a lot of contracts, I’m kind of particular about how to phrase them. I like the idea of contracts if they very clearly state the boundaries of your position and the relationship you have with others. It should also clearly state the deliverables that have to be met, though that can also be included in a separate “action plan.” A good contract should leave no room for misinterpretation, which is why it took about 3 weeks and 8 draft-revisions to get it just how both me and the company wanted it. Of course, a 1 person business doesn’t have to do this, nor someone that doesn’t get paid, though both in “hobby (that become) startups” situations and multi-team startups, it’s good to have a thing on paper that states a number of things including responsibilities & shares, as well as, if possible, time-frames for carrying out the job. You don’t need a lawyer for this, it’s best to start with a simple list of what you want to achieve and work from that. Very important is to mention what national law this contract falls under (e.g. Dutch law or French law), full names & addresses, etc.
2. your intellectual property: I’m kind of running up against something like this now, which is why I think it’s worth mentioning. IP has different values in different industries of course, but in my industry, a high-tech non-software one, it plays an important role. Not only is it important to dedicate certain resources at protecting your IP, you also have to watch out that others don’t lay claim on it, just because you spoke to them once or twice (or worked there at some point. The Mattel vs. Bratz case is an interesting one to follow for that.). IP protection also plays a part when talking to outside parties like investors. Last but not least, it does protect you against copycats, though, as mentioned, the value of patents or similar varies from industry to industry.
3. your own finances: They say that you should have enough saved up to not have to work for 1 year. I’ll just say that I made sure that I do have a comfort zone, though not so much that I won’t stay hungry (lesson 101 in entrepreneurship and raising (rich) kids: instill a hunger for success).
4. the company finances: at my last company, my job was to handle certain business affairs for companies that have their legal address with us. Company finances are a complex affair, and plenty of swindlers out there try to get out of taxes here and there. Not that I don’t sympathise, but be careful of not signing something that makes you responsible for someone else’s problem. Something similar occurred last year, where someone signed something that nearly (!) made him responsible for ca. 1 million euros in unpaid taxes. Let’s just say that the lesson was to have complete transparency from the start and not sign if it doesn’t exist. Preferably this should be specified in the contract (point 1) also. The other side of the coin is that the company has to become a financial vehicle for the people working there. That means that managing its finances (income and expenses) is vital to making sure that there’s also enough money to pay all the costs.
5. staying organised: Kind of obvious, a chaotic entrepreneur doesn’t make for a good entrepreneur. As I have about 12 different jobs, I have to make sure that I don’t forget what needs to be done, to prioritise the important things at the right time, and to delegate those tasks that I have no time for or someone else is better suited for.
6. staying healthy: I’ve seen three people pass away that I’ve had a professional relationship with. One was of an advanced age, one had a deadly disease, and the third passed away at a very young age of medical complications. Two of these were entrepreneurs, and both let themselves get carried away by stress. Stress means: less sleep, eating crap-food (my new term for fast-food), and not taking the time to exercise. It is not where I want to end up, I want to do a good job (it is just a job) and live long enough to reap the rewards (preferably, I’d like to live forever, but that’s a future startup).
7. staying connected to people: as a first time CEO, I have a lot of questions and the best way to have them answered is to ask them to people that are smarter than me. Luckily, there are many, many smart people out there, and people love talking about that which they know.

That’s it for now and all I could fit into 30 min. of writing. All my entrepreneurship diary posts can be followed under the tag ‘Vincent’s eDiary.’ I don’t write about what we do as a company on purpose, but you can always ask in the comments or via the email address on the right.

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Hi ! it’s Cecil here.

Just uploaded this Enterprise-2.0 presentation. Title : Enterprise 2.0 : leveraging collaboration platforms to foster knowledge, innovation and productivity.

Best to see full screen

Target audience is upper management.

The objective is to address key issues faced by organizations built around knowledge : management of not only knowledge but also innovation and productivity. First to see the current limitations with the tools and processes in place and then to see how collaborative platform and enterprise 2.0 approach can offer competitive advantages to the company.

I have not been really convinced by the material available on the topic. Mostly too buzzwordy and flashy, this often scares upper management out. Most of them then subsequently relate E2.0 to consultant-dollarmaking-vaporware material, hence the dedicated section in the presentation.

Besides, in my view, these presentations usually go from the existing social applications (and their many exciting features) into the enterprise. In order to convince management, they should rather go the other way round : from enterprise real problems to how they can be addressed by social software platforms.

Mostly influenced by this excellent presentation by Mr Enteprise 2.0 : Andrew McAfee at PARC (link). Also by many of the videos, books, articles, blog posts refererred to in TechItEasy and Heavy Mental.

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It’s around that time again. First of all, I’d again like to note that I am, for the moment, the producer of 99% of the junk, eh, I mean Gold that appears before your eyes on Tech IT Easy. So, for the moment, these are favourite posts that I wrote.

If you are interested in contributing to Tech IT Easy, either as a blogger or guest writer, please write to us!

This month, I’d like to thank Georgia for writing about guerrilla marketing. Last month, I forgot to thank Jeremy for publishing his interview with social marketeer, Michelle Greer, and Georgia, for writing about Mint.com.

Let’s get to the favourites (in no particular order):

• The “captain’s chair” phenomenon, in which I identify a problem that many one-person-companies-growing-into-SMEs face, the centralisation of leadership around the founder, and the lack of processes that facilitate delegation. Expect more posts about this.
• A short guide for surviving Windows [aimed at Mac-users], in which in a series of a few posts, I start discussing how to survive that “traumatic” move. While I have certainly managed to, I am now happily back on my Mac at work. Even so, I am writing this post on Windows Live Writer, through Parallels (it’s what I call an anchor-app, something that ties you to an environment). Related: Awakening from the OS X vs. Windows War and Battles in the Virtualization Space.
• Media’s Basic Duty to tell the Truth (P.S. Blogs are not Media), in which I, again in a series of posts,  defend Techcrunch’s reputation, in regards to their accusation towards Last.fm. My premise: blogs (like ours) are not media, but some professional blogs, like Techcrunch, have become its equivalent and thus (have to) respect the same principle of reporting the news as accurately and honestly. I don’t want to generalise though, I think that Arrington’s posts in particular, can be much too emotional, provocative, and definitely more blog than pro-media.
• Where do Good Ideas come from?, in which I propose four areas and write about the ease of implementing these ideas. Two supplement posts: On having Heroes in your Craft and The Right Mix between Idea and Execution and One reason not to blog (at least not to blog about your plans) (I sure do blog a lot about idea generation… ).
• What would an Always-On Device look like? Do we even want it?, which comes down to that I would like a device that records everything that I do, in whatever format needed. Some complications: a. do we even want it? How would we process the information? I think that suitable devices already exist, from your camera phone to more specialised and expensive methods.

That’s it for this month. May’s recap can be found here. Until the next time, on Tech IT Easy.

Vincent

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I don’t like to re-blog things, but I’ve long suspected the following to be true and as such it’s worth a mention:

Shouldn’t you announce your goals, so friends can support you?

Isn’t it good networking to tell people about your upcoming projects?

Doesn’t the “law of attraction” mean you should state your intention, and visualize the goal as already yours?

Nope.

Tests done since 1933 show that people who talk about their intentions are less likely to make them happen.

Announcing your plans to others satisfies your self-identity just enough that you’re less motivated to do the hard work needed.

Read more on Derek Sivers’ great blog for musicians and entrepreneurs alike.

Vincent

P.S. I wrote about Derek Sivers before on “Guess Who No. 8” (another tradition we have to reboot soon!)

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It’s a strange sensation to be in PowerPC land. To those that don’t know, that was the (IBM) technology which Macs were previously built on, before moving to the much more flexible and powerful Intel platform. My first Mac, bought in 2004, was a G4 iBook. I loved it and remember even writing an ode to it on this weblog. It is currently still alive in the, hopefully, responsible hands of a family-member.

What made the G4 special was that there was no going back to Windows. You could emulate it, v e r y  s l o w l y , but you really had to make due with what Mac OS X offered you and I loved that idea of being stranded on an island and having to make the best of it. As a result, I learned a lot about my Mac and it also spawned plenty of blog posts on better Mac productivity here.

But now that I am on a Macbook and have been logging on to Windows via Bootcamp regularly, my reality has somewhat changed.

H A R D W A R E !!!

Macs vs. PCs… I was always aware of the hardware differences, particularly quality-wise. If you do the simple math, my 2004 iBook, now 5 years old and expected to last at least 2 years longer. I don’t know what it’s like in PC-world (not the mag), but I imagine you won’t get this kind of return on investment (ROI) under EUR 1000 ($1500). And by ROI, I mean, on the road ROI, as my laptop was constantly with me travelling. If you have a dusty EUR 200 ($300) PC server lying around somewhere, I expect that will probably last you half a decade as well.

I’m pretty certain that today, if I were to choose either Windows or OS X, I would still buy Apple, simply because they build their machines so damn well. Dvorak, when the Macbook Pros were just launched, called them the Bentleys of computers, and I whole-heartedly agree.

S O F T W A R E !!!

My post today is really about the software-war, which is what most Apple (and Windows) fanboys seem to focus on. And I’m here to tell you that there is no more software-war! Apart from a few (somewhat important) design-flaws in Windows (unfortunately I haven’t tested Vista or 7 yet), the migration between both platforms is fairly flawless.

All the major applications exist on both platforms: Office, programming, designing, picture- and video-manipulation. I don’t want to step on anyone’s territory, I know that, for some of those, Macs are better and for others, PCs are. But for the everyday-consumer like me, you can use both platforms as a tool.

Where I was mostly worried, ironically, was not anything that was inherent to the Mac platform, though I did argue partially that it was some time ago. It’s a free software called  Quicksilver, which allows you to launch apps, find and manipulate files more quickly than using shortcuts and the mouse, or even Spotlight. It has taken over my day-to-day so much, that I no longer have files lying around on my desktop, the Dock, and rarely use the Finder either. The reason is that, for launching stuff, using the keyboard together with search, is much much faster than going somewhere “manually.” Imagine doing the same on the internet and browsing to every address individually, instead of having Google and predictive text…

But even that has no longer become a problem on Windows due to a number of alternatives that exist and of which I chose SlickRun as my number 1 replacement.

I will not go into the Design aspects of the Mac OS, which are without a doubt superior to Windows (XP at least). But where software as a tool is concerned, the war is over! I can survive just as well on Windows as I have on OS X.

And that, ladies and gentlemen, perhaps marks an end to my pro-Mac posts (though, let’s wait for Snow Leopard to be sure). Who knows, I may eventually even (gasp!) post a review of a Windows software here soon.

Vincent

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As someone entirely new to the world of finance (apart from the theory of course), I get a lot of beginner tasks to do. One of these, I found, has had a dramatic effect on my writing (in the positive sense), and basically consists of transcribing a 40-page legal document from (tree-)paper to Word.

This simple repetitive action of typing I don’t know how many words per minute for several hours a day, along with the entire (for lack of a better word) boringness of the subject-matter, means that, pretty soon, your fingers-muscles become as strong as Arnie in his hay day (picture), allowing you to write up your thoughts that much faster. I imagine a similar effect arises from coding and would think that the coders on this blog would find more time to write.. but hey.

The greater point to all of this is that there are no short-cuts to getting better in any craft, apart from more and more and more practice. There are plenty of books on grammar and how to write a novel, which are probably useful to read in regards to the structure of sentences and longer texts. But in the end, the most pleasurable thing of it all is to not have to spend too much time thinking about where the keys are located on your keyboard and instead be able to focus on the greater point of your writing: what you are trying to say!

Vincent

P.S. One negative thing to add: I don’t particularly think that typing all day is very good for the fingers. Can anyone suggest an RSI-preventative keyboard or is any extensive physical finger-labour bound to end up in walking around with the claw all day?

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Let me just start with that I don’t hate Windows, far from it! I like that I can run most applications on it and, let’s face it, it is still a Windows-centric world, so knowing your way around the operating system is a fairly important skill.

As the latest update to Mac OSX Leopard, 10.5.7, has caused some mayhem on my company’s server (something to do with DHCP constantly refreshing my IP, if you can help buzz me), I am now booting into Windows XP via Bootcamp. Additionally, my boss also ordered me a new Dell PC to persuade me to “be like the rest of ‘em” (my own words), but really more to do with security: we work in a Financial Trust, which means that we deal with highly sensitive data that shouldn’t be stored on any laptop, really!

OK, so how do you, as a Mac-user, survive that Windows experience (slash “Trauma”)? Here’s what I did:

• I love Quicksilver (a launch-utility that allows me to circumvent the mouse and explorer interface and launch apps with a few keys), and I am currently using Slickrun as a fairly effective replacement. OK, you won’t exactly be able to program triggers or append text to files, but it works.
• Expose is another “interface aid” I use instead of alt-tab. DExposE2 is a Windows replacement that works fairly similarly.
• Marsedit is my favourite blogging application on the Mac ever (you all know, how frequently I write..) and Windows Live Writer is a surprisingly good replacement for it.
• GDI++ is an interesting font-rendering app for Windows XP users. It took some getting used to, but I find it works well when Cleartype is turned on.
• Textexpander has made writing a slightly more efficient task on the Mac, certainly a less error-prone one. It basically allows you to create abbreviations or add frequently misspelled words and the program then replaces it with the word you intended. On Windows: check out Texter.

As you might have noticed, the “Mac Experience,” to me at least, is not about Application support, it’s about productivity, i.e. doing stuff quicker, which the Mac excels at. Everything else, from Microsoft Office to Mozilla Firefox essentially works the same and, in several cases better, on Windows, so no survival guide needed there.

While I will never enjoy the Windows experience as much as the Mac one, these few things have made my life a little more bearable. If you have some nifty tricks to share that have made your Windows experience better, please share them in the comments!

Vincent

P.S. One thing I would still love to have is a system-wide spell-checker like in OS X.

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I think I must be a geek because I like creating order (that doesn’t automatically mean that I’m a very orderly person, rather the opposite).

One of my first priorities in my new position was to orientate myself in the “order” of things, or rather to have a good view on what the process from customer generation to customer acquisition is (my interpretation of the lifeblood of every company).

So my questions, very formal, covered following three elements:

• what is the profile of a customer most valuable to our company?
• what are the USPs of our company for these customers?
• what is the process of converting potential customers into actual customers?

The answer was that there is no simple answer to the question, except that over time I would learn to understand what was possible or not.

It kind of follows the paradigm that the famous Harvard Business Review article called “The Knowledge-Creating Company” introduces, where experts possess a lot of tacit knowledge, which they use to do their job (Incidentally, the HBR-article is authored by Ikujiro Nonaka and Hirotaka Takeuchi, who are the original protagonists of the Scrum approach).

In other words, over time, by accumulating experience, I would be able to develop a type of instinct regarding stuff like what a good customer is, what optimal solution is for him, and how the internal process works of customer conversion.

But the article takes it further (and is also my inspiration) in that from tacit or implicit you move to explicit knowledge, meaning that processes are documented and standardised. A kind of spiral forms, indicated in the picture below. This also reminds of Gerber’s franchise methodology in the E-Myth Revisited.

The question is what internal and environmental conditions have to exist for this spiral to function properly, and whether it can be applied universally to all company processes. I do not think so and would ague that in environments that are constantly changing, like global finance or when starting a company, making things too explicit undermines the speed-advantage that the tacit approach brings.

A little academic perhaps (you know me… ), but what do you think? What company processes typically need to be made explicit, and which are not served by this?

Vincent

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First, what I love about business plans. I contains four elements very close to my heart: Writing, talking to people, innovation, and entrepreneurship. That is not to say that writing business plans is a fun activity that should be taken lightly. The crux of writing a business plan is that it needs to be executed upon. And that is where the complication arises.

One of my last freelance projects was amazing fun and in two ways very rewarding. Financially, because the investment that followed it, far exceeded the more than generous fee I was paid. Creatively, because my involvement lead to a lot of focus product- and strategy-wise, and we developed what I thought was a clear timeline as to the execution of the plan in different phases of product and market development.

But, as mentioned, writing a plan does not mean that it reflects the reality. I was reminded of this again, listening to a venture hacks podcast on “pitching hacks” (you can watch and listen to the presentation here). Business plans are worth squat, because a. there’s a lot of them, and b. the proportion that is executed upon is fairly small.

In theory, business-plans serve as a way to make the strategy of a young company explicit. Kind of like Gerber’s “Franchise manual” for startups in the E-Myth Revisited, it allows you to solidify what you do while you’re doing it. But, I don’t think it automatically leads to a (better or actual) business…

…

Those three dots is where I stopped writing some three weeks ago, and I have in the mean time developed my thoughts further on this. I think that the gist of good business planning is taking ownership of the project. And the single most important key-component of the business plan is the timeline section. And the single most important action as an entrepreneur is to already have at least 10-30% completed of that timeline.

In other words:

• if you’re an entrepreneur you should write your own business plan: you cannot outsource this!




• The most well-developed section of your plan should be your timeline: as conservative and realistic as possible!




• The best way to illustrate the value of your plan (and timeline) is to already be following it: actions scream much louder than written words!

If those three components are in place, I think that the world of business planning and entrepreneurship would be a much better place.

End braindump…

Vincent

Addentum: The problem of multiple agendas! I should also add that another complication is that plans are written with a singular vision in mind, perhaps alternative scenarios are included, but it still very often reflects a singular approach to “doing things.” But… many companies are composed of multiple people, who may or may not have multiple agendas. I still think it can belong to taking ownership of the idea, in the sense that the plan is worked on together and perfected until everyone agrees with it. But more often than not, the business function is delegated to certain individuals, meaning that this isn’t the case.

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Working at a financial trust means that many companies that you meet make a bad first impression. Because they come in the shape of ca. 1-10 binders and unless you love handling paper, reading balance sheets and legal documents, and breathing dust, you just won’t like it much. Luckily, reading binders isn’t part of my job description, even though I do it because I want to understand how this business works from start to finish. But, to keep my sanity in check, I try to mix it up between a. doing the (boring) work, b. keeping the overview, and c. doing work that I love.

After writing my work-life balance post some weeks ago, I decided to do one thing from the start: I would keep track of all my professional activities in Excel. Another thing I did was to colour-code each activity and note down how much time I spend on it each day and week, in order to track patterns. I am now in week 7, meaning that I have some meaningful data about this.

While I’m not going to share this data with you because I think it’s entirely irrelevant to your life, I will share some lessons that I learned from my experience so far:

• Tracking you time requires a certain kind of discipline, as well as a kind of heuristic thinking: a. you need to continuously do it; b. you don’t need to be entirely precise on whether you spend 15 min. more or less on something (I track each 15 min. in my sheet). P.S. Nothing inspires you to keep such a list as much as being paid by the hour (which is how I started with this habit).
• Asking lot’s of questions is the single most useful thing to do if you want to improve your job-satisfaction: The last three weeks, I was busy analysing a number of companies through their documentation, in French. A complete Nightmare! However, spending just a few hours with someone that has been doing this for years, meant that I quickly learned what’s relevant and what isn’t.
• A person is only really efficient a few hours per day: OK, I should already know this as a freelance consultant who charges by the hour, and you probably know this too. But seriously, track your time during one week and you’ll know this is absolutely true.
• A person is more effective at doing the stuff he/she loves than the stuff he/she doesn’t: Again, kind of an obvious point, but I can see through my time-tracking that job-satisfaction goes down and procrastination goes up after just an hour or more spent on non-enjoyable activities. I, personally, hate admin work, but love anything involving creating or learning. Productivity adds more value to the company so try to find an alignment between the stuff that you love and projects for the company you work for. Outsource / delegate the stuff that you hate / dislike / makes you procrastinate more.
• Expect a 30% return on investment on a todo-list: Meaning that for every 10 items you write down, you’ll probably manage 3 in the short-term. With a few exceptions, I generally find that those todo’s that don’t get handled are usually not that important anyway / sort themselves out automatically / have a longer due-date. P.S. I finish every day composing thoughts about what needs to be done the next day(s).
• Pay attention to how you spend the rest of your time: Work isn’t life and life isn’t work. And how you spend you life will very much affect your work. Things to track include amount of sleep every day, exercise, diet, and learning. Regarding the latter, I keep track of the (study) books that I read, podcasts I listen to, and blog-posts I write. While diet, sleep, and exercise is relevant to productivity in the short-term (that day, that week, that month), learning affects the long-term. I think a good ratio is 10-20% of time that should be spent on the latter, of course mileage may vary.

That’s it for today, hope it added some value to your life and that it made you open an excel sheet to track your time. If you need a template for setting up your own schedule, drop a comment or send me a mail.

Vincent

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Rule 101 of blogging: Never write about how you’re planning to lead your life. In my experience, this process of externalising your thoughts, as opposed to internalising them, often leads to people shoving it away from their minds. So, rather than going to deeply into the sh^t that I have to deal with myself, and which would be entirely boring to you, I’ll go across some ‘influences’ for my thinking on work-life balance.

An attractive woman on a plane once told me that life is a like a bunch of rooms in a house (no, not a box of chocolates), each representing one area in your life and each to be kept separate and clean, in order to have a fulfilling life. Since she was beautiful and because it made sense, I try to follow this philosophy as much as possible, with both successes and failures to show for it.

The one book which has been most influential in my approach towards work is called “The Now Habit” by Neil Fiore. It introduced me to a concept called ‘the Unschedule,’ which basically means that you plan your work around set routines, rather than planning routines around work (which always ends up coming first place). If there’s one complication with this ‘un-scheduling’ approach, it’s this concept of “the economy as a machine,” which always has to keep on turning and turning, making human workers nothing more than replaceable parts in that machine. I think there’s something principally wrong and outdated about this idea, a relic from the industrial age, and will make it my life-mission to change it… at least for myself (if successful, I’ll write a book).

The second book [which I haven't read, but am planning to] is called “the 4-Hour Workweek,” by Tim Ferris, which introduces us to the concept of “personal task outsourcing,” as opposed to outsourcing on an organisational scale. The perhaps third book is “The E-Myth Revisited,” by Michael Gerber, which I’ve written about extensively before, and which deals with developing a type of franchising approach regarding the starting and running of companies. I’m strongly for the idea of dedicating a set amount of my income towards personal assistants, because I think it will allow for more brain-work, which is also better paid, and the whole reason why people go to college, to use their brains.

If there’s a recurring theme to all of these approaches, it’s that they require a clear understanding of one’s capabilities, non-capabilities, and the strength of character to say “yes” and “no” to things. Many self-help books teach you about [identifying] the first two, but can’t help you much about the third. I think I’ll leave it with the stance that I think that the best decisions are made when people are well-slept, well-fed, well-exercised, and made happy by other unmentioned activities. You can read books all you want, but if you don’t maintain those basic ingredients to life, no methodology will ever work that well.

End of thought for today. I’d love to hear yours on what has been influential on your [path towards] work-life balance.

Vincent

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On any given day, I work with perhaps 5 apps and 5-10 important files on my Mac. The way people traditionally organise their computing activities, is that they place their most used apps on the Dock or Desktop, and organise their files in folders in the Finder. Life has been made somewhat easier with Spotlight search, as well as Quicksilver triggers, but not so much for getting to the files that matter most quickly.

Fresh takes you out of that context. Instead of doing a search, you press a shortcut key and an overlay like this appears:

The top-bar simply lists the most recent files that you used. Sometimes those files are irrelevant and you can block that file, that extension, that folder, etc. Very simple, very effective. The bottom bar is your shelf where you can place often used things. You can also tag files in Fresh, though I haven’t yet figured out how that, in any way, increases productivity.

Fresh is payware, costs $ 9 (€ 7), but is worth it if you’re into making finding files quicker. Sure, Quicksilver is fast, as is Spotlight, but sometimes you don’t know what you’re looking for, just that you used it recently.

I’m not paid for saying this, but I highly endorse this app as another evolutionary step in Mac productivity. You can get it here.

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I’m sure I’m not the only switcher to find the Finder windows on the Mac… a little tedious (Finder is, to those that don’t know, the Explorer equivalent on the Mac). Nobody can explain exactly what the green button does (it supposedly zooms to the perfect size for what’s in the window, but what does that mean?), and it seems like the least flexible application on the Mac. A number of Finder, aka file-management, alternatives exist, the most famous one being Path Finder, which is a something of an overkill, I think, but it has a loyal fan base.

SizeUp only recently came to the market, previously being a freeware app called TwoUp, which has now been supplemented with this pay-what’s-fair app. Paying what’s fair incidentally means, ca. $1.50 (or € 1.70) and upwards, which is a great system I think.

What SizeUp does is allowing you to assign keyboard shortcuts to how you want a window to be placed. You can have two windows sideways, like so:

Or four windows on the screen, like so:

Not to mention, assign a shortcut to maximise a window to fill the screen (finally!!!). As mentioned, you can use TwoUp for free and get SizeUp at a fair price. So grab a copy and make your life easier here!

Vincent

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Dear App-maker and Apple,

I appreciate Spaces a lot as a feature on Leopard. I think it makes me more productive, in the sense that I am now completely focussed on my blog editor in space 2, and all the other distracting apps are stowed away in the other spaces. But Spaces isn’t perfect, which is part Apple’s fault and part Apps’ fault.

Exhibit 1: the preference pane

The Spaces preferences are a mess, one long list of messes. When adding an app to a certain space, it doesn’t go to that app in the list, instead it adds it, I have to search for it, and find it has been set to the latest space I used or assigned an app to (which is a actually good, I’m not a whiner).

Why is all of this centralised? If I want to see what space an app is assigned to, why not have me do that in the app-preferences? To me it makes so much more sense to install an app, go to its preferences or a menu-item, and just set the space from there. Instead of having to dig through the bloated preference pane.

Exhibit 2: the auto-switching

OK, I actually don’t have a problem with selecting an app and having it open in its appropriate space. But what I do have a problem is apps ripping me away from the space I’m in, sometimes multiple times, because… I don’t know, they call for it? This happens with Pages, with Marsedit, with Safari, and I don’t know what. Somehow, when it loads up stuff, like webpages or those pesky floating info-windows, it calls Spaces to attention and poof, I am ripped away from what I was currently doing.

That Sir, is not my definition of a productivity enhancer.

I have now set Spaces to not auto-switch, but what I would really like is for a. this not to happen and for b. to be able to set, per app, which one auto-swicthes and which doesn’t—another case for having Spaces be included in app-preferences.

Exhibit 3: ghost dialogue boxes

Regardless of what app I use, this happens constantly. Dialogue-boxes don’t always open in the same space as the app is in. Instead, a dialogue box opens, I know it does, but I can’t find it. And when I switch between Spaces, I sometimes see it floating by, like a ghost again. Hiding the app in front of it doesn’t work, the dialogue box disappears too. I have to minimise the app(S) in front of it, to find that stupid box. Not effective!

I want dialogue boxes per app to stick to the space they are set to, and preferably stay on top (if anyone knows a hack for the latter, post a comment).

In conclusion…

I assume that most of this is a design error on the part of Apple, but I’d really like for this to be improved. Exhibit 1 is clearly a user-interface issue, which could be drastically improved by allowing preferences to be set per app. Exhibit 2 and 3 are bugs, no more no less, and I hope that Apple gets it together and fixes it.

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About 6 months ago, or longer, Jason Calacanis wrote an essay about what he viewed as the optimal setup, furniture-wise, for the productivity centre that is a startup. Jeremy wrote a response here, as well. I’m sure, things have changed, with the recession and all, but my mantra about that is… don’t dispair, just work harder. In other words, I’m ignoring the recession… just working harder. The setup of an office shouldn’t change, that’s an investment in your productivity.

This last week, I spent in Luxembourg, evaluating whether or not to take on a position in an accountancy. I may write more about this in the future, I may not, but it also confronted me with the topic of productivity in a group-environment. Writing my thesis, I think, has turned me into a “Getting Things Done” freak, reading that book hasn’t helped either, of course.

Right now, I’m working on a dated PC, with a dual screen setup, on Windows 2000, running software that keeps track of the many official documents that form the core of “being accountable,” writing on a French keyboard with crazy letter-placements… sigh. This post is, luckily, written on an international keyboard, on my trusted Mac, which would be my machine of choice as well. Oh, and we have one of the best coffee machines on the market (I will edit this post with the name tomorrow, when I’m back in the office. Edit: the magic word is SAECO), and the chairs are, afaik, of great quality.

Do Macs increase productivity?

So Jason and I agree on this at least, Macs increase productivity. That said, life is not quite that simple. Working in a group-environment, in a legal environment, puts a certain responsibility on you, that you have to produce in an environment that is compatible with everyone else. My Mac would help me, but would only work if, either, everyone had Macs, and if the software, I worked with, is cross-compatible between Windows & Macs, which this one isn’t, afaik.

What I don’t like about Windows… I could write an essay about this, but mainly that it doesn’t feel like it’s designed for most machines I work on. My Mac is a dinosaur, but I run the latest OS on it no problem. Office 2008, on the other hand, that’s a different story.

Verdict: depending on software, hardware, and co-workers / business-partners, both Windows and Macs can increase productivity. Definitely not a black & white issue.

What about dual screen setups?

Having worked with Leopard spaces, ever since I first reviewed it, I’m quite used to have different screens for different activities. However, the way it works on a Mac, when I go to a screen, I only get to see that screen. In a physical multi-screen setup, you see both screens, the advantage being, that you can keep your permanently-used apps (e.g. Word) on one screen and your once-in-while apps (e.g. Outlook) in the other. It’s also somewhat useful for copying text from one app to the other (not copy-paste, but typing out text… on a French keyboarrrrrrd, grrrr).

What I don’t like, however, is that the app-placement is not straightforward—this seems like it can be set up in the ATI-software, but I have no idea where exactly to do this. The Mac-spaces setup can also be frustrating, but is at least understandable and part of the OS. With two physical screens, it also feels like the mouse has to travel much farther, something that isn’t a problem when using multiple virtual desktops, which you can switch to at a finger-click.

My verdict: if you’re constantly switching between multiple apps, then a multi-screen setup can be useful, but I don’t see it as better than Leopard’s spaces.

Should you have a great coffee-machine?

Coming from a guy that’s been drinking green tea for several weeks now, and switched to coffee as soon as he arrived here, my answer is a big fat yes. I remember Jason writing something about saving you the trip to Starbucks. That isn’t actually a problem in Luxembourg, there’s good coffee everywhere (much like in the rest of Europe), and isn’t why I say this.

Good coffee is good for two reasons: it boosts productivity and it boosts morale. The reason coffee is so popular because we live under the reality / illusion (depending where you come from) that it wakes us up. Good coffee boosts coffee consumption and should hence boost energy.

Coffee is also popular because people love it, and people love good coffee more than bad coffee. Hence, good coffee = happier people. As a manager you can now say: look, I know I scream at you guys sometimes. But here’s some good coffee, now please get back to work. Done.

Answer: yes.

What about furniture?

I think that IKEA makes perfectly affordable furniture that works great as well (big fan), so I see this as a basic expense that every business needs to make. And you need to have furniture that allows people to be comfortable for longer periods of time. Not only the 0 to 24 hours a day, you spend in the office, but the many months to years that you will work in that same office as well.

Answer: yes, but it doesn’t have to be expensive.

Other factors?

I’m too tired to think of them now. Furnishing your office feels like spicing your food. Food will often taste fine without spices, but add the right spice and it creates taste-explosions in your mouth.

Well, that’s my sentiment. Who’s next?

Vincent

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