The aim of this new serie is to propose quick (errrm…) and synthetic overview of a key concept of the IT industry, based on various media and quotes. Lately, I have spent some time googling around for some innovation inputs and it took me a while to gather all this material. So this comes as some sort of digest.

Scott Berkun (again and again !) has been the constant inspiration of this digest. He will lead us through this bulletin with this brilliant video of his lecture on the topic @ Carnegie Mellon (50ish minutes – recommend to view after reading the post). [youtube=http://www.youtube.com/watch?v=amt3ag2BaKc]

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